Richmond upon Thames Borough Council
44 York Street,
Twickenham, TW1 3BZ,
United Kingdom
Twickenham, TW1 3BZ,
United Kingdom
44 20 8891-1411
Government
Richmond upon Thames Borough Council Technographics
Richmond upon Thames Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Richmond upon Thames Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2105 Richmond upon Thames Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richmond upon Thames Borough Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, TribePad Onboarding for Onboarding in 2018, Advanced eFinancials for Government ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richmond upon Thames Borough Council is running and its propensity to invest more and deepen its relationship with SAP , TribePad , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richmond upon Thames Borough Council revenues, which have grown to $572.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richmond upon Thames Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Richmond upon Thames Borough Council Tech Stack and Enterprise Applications
Richmond upon Thames Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Richmond upon Thames Borough Council implemented SAP ERP ECC 6.0 in the ERP Financial category. The SAP ERP ECC 6.0 instance is provided and supported by Serco under the council's outsourcing arrangement, with contract events referenced to end of November 2016.
The deployment is focused on core ERP Financial capabilities, configured to support standard financial management and accounting workflows within SAP ERP ECC 6.0, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting. The council maintains the current SAP ERP ECC 6.0 version through a continuous patching approach and reports there are no planned major financial accounting software upgrades.
Operational coverage encompasses 228 licensed users across council finance functions, with Serco responsible for hosting, support and ongoing application maintenance. Governance and lifecycle planning for SAP ERP ECC 6.0 are being managed through the Serco replacement programme, with potential replacement activity flagged for 2016.
|
Richmond upon Thames Borough Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad Onboarding | Onboarding | HCM | n/a | 2018 | 2018 |
In 2018 Richmond upon Thames Borough Council implemented TribePad Onboarding to support Onboarding across its HR and recruitment functions. The deployment targeted council hiring processes and successful candidate journeys for an organization of about 2,105 employees in the United Kingdom.
The implementation centered on TribePad Onboarding modules for Contracts and Onboarding, configured to manage offer documentation, electronic contract generation, candidate task checklists, and staged onboarding workflows. Configuration emphasized centralizing document collection, automated status tracking, and pre-boarding task orchestration to improve candidate experience and reduce administrative handoffs. Functional capabilities aligned to offer management, contract issuance, pre-boarding orchestration and onboarding status visibility.
Operationally the rollout was scoped to HR, recruitment teams and hiring managers with process standardization to ensure consistent handoffs between recruiting and operational departments. Governance included training for hiring managers and mapping onboarding workflows to create clear responsibilities across teams. The use of Contracts and Onboarding streamlined processes for successful candidates and sped up the joining process according to the source documentation.
|
Richmond upon Thames Borough Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Richmond upon Thames Borough Council implemented Advanced eFinancials from OneAdvanced as its Government ERP. Advanced Business Solutions is identified in council records as the ERP or finance system in use, aligning with the Advanced eFinancials deployment.
The deployment centralized core financial management capabilities, including general ledger, accounts payable, accounts receivable, budgeting, procurement workflow support, supplier payment processing, and statutory reporting. Advanced eFinancials was configured with a council specific chart of accounts and role based access controls, and it introduced workflow automation for invoice approval and budgetary control to align financial operations across the finance function. The implementation emphasized integrated data feeds for ledger posting and supplier transactions without naming specific external systems, and it was configured to support municipal accounting and statutory reporting requirements. Governance measures included formalized approval workflows, audit trail configuration, and centralized maintenance of financial master data within Advanced eFinancials.
|
Richmond upon Thames Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Richmond upon Thames Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Richmond upon Thames Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Richmond upon Thames Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
Richmond upon Thames Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Richmond upon Thames Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Richmond upon Thames Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Richmond upon Thames Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Richmond upon Thames Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Richmond upon Thames Borough Council Technographics
Richmond upon Thames Borough Council is a Government organization based in United Kingdom,
with around 2105 employees and annual revenues of $572.0 million.
Richmond upon Thames Borough Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, TribePad Onboarding and Advanced eFinancials,
covering areas like ERP Financial, Onboarding and Government ERP.
Richmond upon Thames Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, TribePad and OneAdvanced.
Richmond upon Thames Borough Council recently adopted applications including
Microsoft 365 in 2020, CIVIC Ffora in 2020 and NewZapp Enterprise in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Richmond upon Thames Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Richmond upon Thames Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Richmond upon Thames Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.