AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ricoh UK
Location
2nd Floor 900 Pavilion Drive,
Northampton, NN4 7RG,
United Kingdom
Website
https://www.ricoh.co.uk/
Phone
44 16 0481-4900
Artw industry
Professional Services
Employee
Revenue

Ricoh UK Technographics

Ricoh UK Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ricoh UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 Ricoh UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ricoh UK has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, ServiceNow Asset Management for Enterprise Asset Management in 2018, Tawk.to for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ricoh UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ricoh UK revenues, which have grown to $562.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ricoh UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ricoh UK Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2010 2010
ERP Financial ERP Financial Management 2012 2012
Expense Management ERP Financial Management 2010 2010
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Asset Management Enterprise Asset Management ERP Services and Operations n/a 2018 2018
In 2018, Ricoh UK implemented ServiceNow Asset Management to establish a unified Enterprise Asset Management capability supporting large global transition programmes. The deployment was focused on deskside services and store IT operations, covering an initial pharmaceutical deskside transition across 21 sites in EMEA, LATAM and Greater China and a subsequent retail rollout that reached 550 stores across 33 countries, with the service ultimately bedded into 32 countries. ServiceNow Asset Management was configured to deliver asset inventory and lifecycle tracking, audit-driven inventory reconciliation, configuration management records and ticketing-driven fault and repair workflows. The implementation emphasized asset discovery, stock holding optimisation and an audit plan to inventory store assets worldwide, aligning configuration items to incident and request processes typical of Enterprise Asset Management. Operationally the ServiceNow Asset Management instance was used as the central ticketing and asset platform, integrated into rollout execution by regional project managers and data analysts. The platform orchestrated inventory audits, equipment ordering and engineer scheduling workflows, and supported a global PC refresh programme of approximately 1500 machines migrating from Windows 7 to Windows 10 across multiple countries. Governance and process changes were instituted to support the rollout, including regional and country project managers to coordinate procurement and engineer allocation, and an audit governance model to validate stock levels against store service level agreements. The rollout plan was designed to accommodate seasonal trading periods and include an audit cadence and data governance controls aligned to service delivery and store SLA requirements. Outcomes and operational impacts stated in project records include the service being bedded into 32 countries and the client expanding contracted services to include worldwide AV support, disaster recovery and business continuity, end user computing and print services representing roughly twenty million euros of incremental revenue. The programme experienced schedule disruption from Covid19 related supply chain constraints and local furlough schemes, with the PC upgrade work anticipated to complete by January 2021.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2015 2016
Audio Video and Web Conferencing Collaboration 2015 2016
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Call Center, Customer Experience CRM 2015 2016
CRM CRM 2016 2016
CRM CRM 2021 2021
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2020 2020
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2008 2008
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2017 2017
Marketing Analytics, Lead Generation CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2012 2012
Financial Consolidation and Close EPM 2012 2012
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
IT Service Management ITSM 2012 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Ricoh UK
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Ricoh UK Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Ricoh UK Technographics

Ricoh UK is a Professional Services organization based in United Kingdom, with around 2200 employees and annual revenues of $562.0 million.

Ricoh UK operates a diverse technology stack with applications such as Oracle E-Business Suite, ServiceNow Asset Management and Tawk.to, covering areas like ERP Financial, Enterprise Asset Management and Chatbots and Conversational AI.

Ricoh UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, ServiceNow and Tawk.to.

Ricoh UK recently adopted applications including Hubspot CRM in 2021, Hubspot Marketing Automation in 2021 and Tawk.to in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ricoh UK’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ricoh UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ricoh UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.