Riverside Health
701 Town Center Drive, Suite 1000,
Newport News, 23606, VA,
United States
Newport News, 23606, VA,
United States
1 757-595-6363
Healthcare
Riverside Health Technographics
Riverside Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riverside Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 Riverside Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riverside Health has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, Epic ASAP for Clinical Trial Management in 2015, Epic Radar for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riverside Health is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Instructure , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riverside Health revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riverside Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riverside Health Tech Stack and Enterprise Applications
Riverside Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2020 | 2020 |
In 2020, Riverside Health implemented Sterling Background Check. The deployment addresses BackGround Screening requirements within consultant onboarding and ongoing vendor-managed screening workflows, supporting Brooksource consultants and internal Market, Accounting, HR and Delivery teams.
The Sterling Background Check implementation centralized screening capabilities, including creation and management of screening packages for background, drug, vaccine and other pre-hire tests. Functional configuration covered candidate intake into the vendor portal, submission of candidate details, distribution and collection of release forms, and management of clinic selection and expiration dates for test results. The system was used to route alerts and screening results to recruiters and account executives, and to support billing reconciliation as part of the screening lifecycle.
Integration points were explicit and operationally critical, Sterling Background Check was launched from electronic onboarding workflows within Able and coordinated with Eight Eleven and Able technical support for integration troubleshooting. The implementation also fed data into placement and employee files used by accounting and payroll partners, with named handoffs to PGC and People 2.0, and ADP instructions provided to resources as part of payroll onboarding. These integrations enabled a continuous operational flow from offer acceptance through screening completion.
Process and governance changes accompanied the deployment, driven by Onboarding Specialist responsibilities to create mapping systems, step-by-step process documents, standardized email templates and FAQ responses. Change control workflows were implemented to submit extensions, terminations and other status updates into vendor portals and PGC, and the role provided audit support and coordination with legal and contracts for 1099 paperwork and master service agreements. Regular status updates and placement trackers were used to maintain visibility across recruiters, account executives and HR.
Sterling Background Check was used as the primary BackGround Screening application for screening orchestration in Riverside Health onboarding operations, with operational ownership concentrated in onboarding and HR processes. The implementation emphasized end-to-end execution of screening packages, vendor communication and integration with electronic onboarding and payroll-related systems, while embedding screening tasks into standard placement and employee file workflows.
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Learning and Development | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2019 | 2019 |
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Riverside Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Riverside Health implemented Epic ASAP as an application to support Clinical Trial Management. The deployment was staffed by an internal Senior Application Analyst who began Epic ASAP configuration in August 2015, establishing a formal application ownership model for research workflows within the health system.
The implementation focused on Clinical Trial Management functional capabilities common to hospital research operations, including protocol configuration, patient enrollment and consent workflows, visit and scheduling coordination, electronic case report form capture, and adverse event tracking. Epic ASAP was configured to align research-specific workflow states with clinical documentation and encounter flows to reduce duplicate entry and maintain study audit trails.
Operational coverage emphasized clinical research operations and frontline clinical teams who interact with trial participants, with the Senior Application Analyst maintaining configuration, build changes, and user support. The deployment used Epic Systems tooling and internal governance to surface research flags and study status within clinician workflows, and to map protocol visit schedules to clinical appointments and documentation.
Governance was organized around application ownership, change control, and clinician-facing workflow updates, with the internal application analyst role providing ongoing configuration and production support since 2015. The narrative describes Riverside Health, Epic ASAP, Clinical Trial Management, and the internal resourcing model without referencing prior platforms.
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Core Admin Processing System | ERP Services and Operations |
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2012 | 2012 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Laboratory Management | ERP Services and Operations |
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2015 | 2015 |
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Patient Management | ERP Services and Operations |
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2015 | 2015 |
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Pharmacy Management | ERP Services and Operations |
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2015 | 2015 |
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Riverside Health Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic Radar | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015, Riverside Health implemented Epic Radar as a core component of its Analytics and BI capabilities. The project was scoped to a six hospital Riverside Health System footprint in Newport News, Virginia, with primary emphasis on clinical reporting and operational analytics.
The implementation delivered Epic Radar together with Reporting Workbench to support Clinical Documentation and Stork reporting, and extended development into inpatient specialties including Care Management, Utilization Management, and Inpatient Quality and Safety. Delivery tasks centered on report development, Radar configuration, and certification led design to align reports with clinical workflows and governance requirements.
Data architecture for the Epic Radar implementation utilized both Clarity and Chronicles database models to accommodate varied report formats and extraction patterns, enabling flexible access for operational dashboards and longer term analytics. Development work was executed in close collaboration with application analysts to define user friendly report formats, scheduling, and data extraction logic consistent with Analytics and BI functional practices.
Operational governance relied on a single Reporting Workbench and Radar certified subject matter expert who served as developer, mentor, and standards steward for the team, leading knowledge transfer and best practice adoption. The implementation supported reporting and workflow needs across clinical documentation, care management, utilization review, and inpatient quality and safety functions across the six hospitals.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Riverside Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2015 | 2015 |
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Riverside Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Riverside Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2015 | 2015 |
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Riverside Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2015 | 2015 |
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API Management | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Riverside Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Riverside Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Vice President Human Resources | VP | HR | |
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System Director, Talent Acquisition | Director | HR | |
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Human Resources Director | Director | HR | |
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Human Resource Business Partner Manager | Manager | HR | |
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Apps Being Evaluated by Riverside Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riverside Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riverside Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Riverside Health Technographics
Riverside Health is a Healthcare organization based in United States,
with around 9500 employees and annual revenues of $1.60 billion.
Riverside Health operates a diverse technology stack with applications such as
Sterling Background Check, Epic ASAP and Epic Radar,
covering areas like BackGround Screening, Clinical Trial Management and Analytics and BI.
Riverside Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sterling Talent Solutions and Epic Systems.
Riverside Health recently adopted applications including
Cloudflare CDN in 2022, Canvas LMS in 2021 and Sitecore CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riverside Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Riverside Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riverside Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.