Riya Travel And Tours
M/1, Leela Business Park, Andheri-Kurla Road, Andheri East,
Mumbai, 400059,
India
Mumbai, 400059,
India
91 22 6777 2300
Transportation
Riya Travel And Tours Technographics
Riya Travel And Tours Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Riya Travel And Tours and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2778 Riya Travel And Tours employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Riya Travel And Tours has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Netcore Customer Engagement for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Riya Travel And Tours is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Netcore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Riya Travel And Tours revenues, which have grown to $608.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Riya Travel And Tours intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Riya Travel And Tours Tech Stack and Enterprise Applications
Riya Travel And Tours ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Riya Travel And Tours implemented Microsoft Dynamics NAV as its ERP Financial solution to centralize finance and reconciliation for the organization. The deployment oriented Microsoft Dynamics NAV toward core accounting functions, consolidating general ledger, accounts payable and receivable capabilities within the finance organization responsible for the Riya Connect Online Department and central accounts team in Mumbai, India.
Microsoft Dynamics NAV was configured to support bank reconciliation, merchant settlement accounting, and refund processing workflows, with automation layered into payment gateway reconciliation processes. Configuration work emphasized payment matching, invoice and credit memo application, chargeback handling workflows, and scheduled reconciliations on daily, weekly and monthly cadences consistent with ERP Financial operational patterns.
Integrations documented in the implementation included direct reconciliation inputs from multiple payment gateways and banks, specifically Amex, HDFC, ICICI, CCAvenue, Citrus, Techprocess and Federal Bank. The solution consumed gateway settlement reports, bank receipt feeds and MDR charge data, and operated alongside an in-house reconciliation tool that automated comparison of gateway settlements to bank receipts and internal invoice records.
Operational governance placed ownership with the accounts leadership team, aligning reconciliation responsibilities to the Team Leader accounts function and embedding daily operational procedures for maintaining payment gateway bank reports, executing refunds to customer cards and scrutinizing chargebacks. Rollout emphasized structured reconciliation schedules and controlled refund and chargeback workflows within Microsoft Dynamics NAV and the connected reconciliation tool.
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Riya Travel And Tours Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Riya Travel And Tours implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment positions Google Workspace as the primary platform for corporate communications, email and document collaboration, making Riya Travel And Tours Google Workspace Collaboration central to employee collaboration and knowledge sharing.
Site source signals show use of Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides and Google Meet alongside console based administration for account provisioning, groups and access controls, and the Google Workspace (Formerly Google G-Suite) product name appears within the corporate website source. Functional coverage emphasizes messaging, calendaring, cloud file storage, real time coauthoring and administrative identity and access management, with governance organized around centralized account administration and group based access policies.
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Collaboration | Collaboration |
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2018 | 2018 |
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Riya Travel And Tours CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Riya Travel And Tours deployed Netcore Customer Engagement. Netcore Customer Engagement is used on their website and falls under the Customer Engagement category, instrumenting web touchpoints that support online booking and customer lifecycle interactions.
The implementation configures Netcore Customer Engagement modules for web event tracking, audience segmentation, campaign orchestration, and on site personalization. The solution captures behavioral events from site sessions and feeds rule driven workflows to trigger emails, in site banners, and targeted messages, reflecting standard Customer Engagement capabilities for lifecycle and retention use cases. Campaign templates, segmentation rules, and orchestration flows are managed through the application console to operationalize prospect and customer messaging across booking funnels.
Technical deployment is implemented via website embedded integration, where Netcore Customer Engagement scripts collect events and deliver messages in near real time to site visitors. Operational governance is centered on marketing and digital product teams for campaign approvals, template governance, and data hygiene, with processes to manage consent and opt outs at the web touchpoint level. The Netcore Customer Engagement implementation establishes a persistent behavioral targeting and lifecycle orchestration channel on the Riya Travel And Tours website.
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Marketing Analytics | CRM |
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2013 | 2013 |
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Riya Travel And Tours IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Riya Travel And Tours
| First Name | Last Name | Title | Function | Department | Phone | |
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Group CFO | CXO | Finance | |
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Senior Manager- Finance | Manager | Finance | |
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Senior Manager-IT | Manager | IT | |
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Head Of Information Technology | Director | IT | |
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Apps Being Evaluated by Riya Travel And Tours Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Riya Travel And Tours IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Riya Travel And Tours digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Riya Travel And Tours Technographics
Riya Travel And Tours is a Transportation organization based in India,
with around 2778 employees and annual revenues of $608.0 million.
Riya Travel And Tours operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Google Workspace (Formerly Google G-Suite) and Netcore Customer Engagement,
covering areas like ERP Financial, Collaboration and Customer Engagement.
Riya Travel And Tours has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Google and Netcore.
Riya Travel And Tours recently adopted applications including
Netcore Customer Engagement in 2019, Microsoft 365 in 2018 and Microsoft Dynamics NAV in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Riya Travel And Tours’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Riya Travel And Tours’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Riya Travel And Tours technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.