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Michelin, an e2open customer evaluated Oracle Transportation Management

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Roadhouse Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2018 2018
In 2018, Roadhouse implemented Microsoft Azure Monitor to provide Application Performance Management for its customer-facing website. The deployment is focused on the Roadhouse web property operated from Italy, and the implementation explicitly uses Microsoft Azure Monitor to collect telemetry from the public site. Microsoft Azure Monitor was configured to capture core application telemetry including performance metrics, logs, and availability monitoring, and to surface that data via dashboards and alerting consistent with Application Performance Management capabilities. Configuration emphasized centralized dashboards and real-time alerts to give IT staff visibility into web response times and error rates. The operational scope centers on IT operations and web development teams within Roadhouse, supporting incident triage, production troubleshooting, and continuous monitoring of the customer-facing web channel. Roadhouse is a retail organization with approximately 1600 employees, and the monitoring implementation is scoped to support its digital engagement and web operations. Governance for Microsoft Azure Monitor at Roadhouse includes defined alert rules, escalation workflows, and scheduled dashboard review as part of operational processes. The monitoring configuration was integrated into routine operational practice to provide ongoing observability of the website, consistent with Application Performance Management objectives.
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hubexo Legacy Hubexo Vortal Supplier Relationship Management Supplier Relationship Management Procurement n/a 2019 2019
In 2019 Roadhouse implemented Hubexo Vortal Supplier Relationship Management, a Supplier Relationship Management solution focused on category management and supplier qualification for its construction branch. The initiative was initiated through a collaboration between Roadhouse, which is owned by the Cremonini group, and VORTAL to introduce structured supplier qualification for construction vendors. The deployment centered on category management and supplier qualification modules within Hubexo Vortal Supplier Relationship Management. Configuration work emphasized supplier profile management, a document repository for qualification artifacts, structured qualification workflows, and configurable evaluation criteria to enforce construction specific vendor requirements. Operational coverage targeted procurement and facilities teams responsible for construction projects, aligning supplier onboarding and category ownership under centralized qualification governance. Governance changes established formal approval gates, standardized documentation requirements, and role based workflows to ensure consistent contractor verification for Roadhouse construction activities.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure CDN Content Delivery Network IaaS n/a 2018 2018
In 2018 Roadhouse implemented Microsoft Azure CDN to accelerate delivery of its website assets, deploying the Content Delivery Network as a fronting layer for www.roadhouse.it. The deployment decision maps to Roadhouse as a retail operator headquartered in Italy with an online storefront and marketing presence, and the implementation targets static assets and media distribution for customer-facing web pages. Configuration centered on standard CDN capabilities, using Microsoft Azure CDN for edge caching, HTTP caching rules, content compression, TLS termination, and query string handling to control cache variability. The implementation included cache-control header strategies, origin configuration pointing to Roadhouse web servers, and edge rule configuration to optimize asset delivery, consistent with typical Content Delivery Network functional modules. Operational integration used DNS CNAME mapping to route traffic to the CDN, with staged cutover and cache warmup as part of the rollout plan. Governance and operational processes were defined for web operations and marketing teams, including cache invalidation and purge workflows, log collection for monitoring and diagnostics, and coordination between digital commerce, IT operations, and content owners to manage release cadence and content lifecycle.
IT Decision Makers and Key Stakeholders at Roadhouse
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Roadhouse Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Roadhouse Technographics

Roadhouse is a Retail organization based in Italy, with around 1600 employees and annual revenues of $210.0 million.

Roadhouse operates a diverse technology stack with applications such as Microsoft Azure Monitor, Hubexo Vortal Supplier Relationship Management and Microsoft Azure CDN, covering areas like Application Performance Management, Supplier Relationship Management and Content Delivery Network.

Roadhouse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Hubexo.

Roadhouse recently adopted applications including Hubexo Vortal Supplier Relationship Management in 2019, Microsoft Azure Monitor in 2018 and Microsoft Azure CDN in 2018, highlighting its ongoing modernization strategy.

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Our research team continuously updates Roadhouse’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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