Honolulu, 96817, HI,
United States
Roberts Hawaii Technographics
Roberts Hawaii Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Roberts Hawaii and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Roberts Hawaii employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Roberts Hawaii has purchased the following applications: SmartSearch for Recruiting in 2015, FareHarbor for Reservation and Booking Management in 2017, Mixpanel for Marketing Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Roberts Hawaii is running and its propensity to invest more and deepen its relationship with Advanced Personnel Systems, Inc. , FareHarbor , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Roberts Hawaii revenues, which have grown to $330.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Roberts Hawaii intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Roberts Hawaii Tech Stack and Enterprise Applications
Roberts Hawaii HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Advanced Personnel Systems, Inc. | Legacy | SmartSearch | Recruiting | HCM | n/a | 2015 | 2015 |
In 2015 Roberts Hawaii deployed SmartSearch as its applicant tracking system on the corporate careers site. SmartSearch is implemented as the companys Recruiting platform to power online job postings, candidate intake, resume capture and application tracking originating from the public website.
The deployment is delivered via the SmartSearch hosted careers portal that the company links to from robertshawaii.com, centralizing requisition posting and candidate workflow for HR and hiring managers. Governance is exercised through standard Recruiting workflows including vacancy posting approvals, candidate screening queues, interview scheduling and role based access controls administered in the SmartSearch interface on the jobs.smartsearchonline.com domain.
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Roberts Hawaii ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Roberts Hawaii deployed FareHarbor to provide Reservation and Booking Management capabilities directly on its public website. FareHarbor is embedded on robertshawaii.com as the customer facing booking and reservation engine supporting online ticketing and activity bookings for the business.
The implementation configures FareHarbor functions typical of Reservation and Booking Management, including an embedded booking widget and calendar driven availability, inventory and capacity controls, guest data capture and reservation confirmations, and a web based booking management dashboard for operators. FareHarbor also handles online payment capture and confirmation workflows as part of the booking flow.
Operationally the deployment is centered on the public website and the companys customer facing reservation teams, aligning e-commerce booking flow with front line operations and guest fulfillment. Booking administration and day to day reservation handling are executed through the FareHarbor interface, consolidating booking intake and confirmations into a single application used by reservations and operations staff.
Governance and workflow changes focus on centralizing online reservations through FareHarbor and formalizing staff access to the booking dashboard, with operational processes oriented around the application for booking intake, availability management, and customer communications. FareHarbor is presented as the primary Reservation and Booking Management application for Roberts Hawaii on its website.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Roberts Hawaii CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Roberts Hawaii implemented Mixpanel as part of its Marketing Analytics deployment. Mixpanel is instrumented on Roberts Hawaii's public website using client-side event tracking to capture booking funnel interactions, page engagement, and conversion triggers, with the implementation focused on web-based behavioral telemetry across customer touchpoints.
Configuration emphasizes event taxonomy, property enrichment, and dashboarding, leveraging Mixpanel event tracking, segmentation, funnel analysis, cohort retention, and real-time reporting capabilities. Operational ownership is centered in digital marketing and e-commerce functions, with a rollout that prioritized booking flows and customer journey instrumentation across the site, supported by governance controls for standardized event naming and change control for instrumentation.
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Roberts Hawaii ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Roberts Hawaii IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Roberts Hawaii CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Roberts Hawaii
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Roberts Hawaii Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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