Rochdale Borough Council
Number One Riverside Smith Street,
Rochdale, OL16 1XU,
United Kingdom
Rochdale, OL16 1XU,
United Kingdom
44 74 8490 4119
Government
Rochdale Borough Council Technographics
Rochdale Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rochdale Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2750 Rochdale Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rochdale Borough Council has purchased the following applications: Civica Financials for Government ERP in 2010, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rochdale Borough Council is running and its propensity to invest more and deepen its relationship with Civica , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rochdale Borough Council revenues, which have grown to $265.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rochdale Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rochdale Borough Council Tech Stack and Enterprise Applications
Rochdale Borough Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Rochdale Borough Council implemented Civica Financials and deployed Civica Financials as the council's Government ERP core finance platform. The implementation positioned Civica Financials to manage centralized financial processes across the council, establishing a single-platform approach for municipal accounting and fiscal control.
The deployment configured core modules including general ledger, accounts payable, accounts receivable, procurement, budget management and financial reporting, with role-based access controls and approval workflows aligned to local government governance. Configuration emphasized standard government ERP capabilities such as transaction automation, period close support and structured chart of accounts to support municipal budgeting and statutory reporting.
Operational coverage extended across corporate finance, procurement, treasury and supplier management teams within the council, with help desk support provided through Civica Financials Help Desk. Council staff commentary from Julie Baker and Remy Power highlighted user-friendliness of the Civica Financials interface, and governance centered on centralized ownership in finance with formalized approval workflows and role segmentation.
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Rochdale Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Rochdale Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023 Rochdale Borough Council deployed DocuSign eSignature on its public website to enable Digital Signing for council interactions. The implementation places DocuSign eSignature as the primary web-embedded signature channel supporting online forms and document acceptance for public-facing services and associated administrative processing.
DocuSign eSignature was configured to support standard e-signature workflows, reusable document templates, routing for sequential and parallel signatures, and audit trail capture, aligning with common Digital Signing functional terminology such as embedded signing, signature authentication, and document lifecycle tracking. The configuration emphasizes web integration and user-facing signing flows, with server-side form submission handing signature envelopes to the e-signature engine.
Integration architecture centers on website embedding and API-driven envelope generation, keeping the signing interaction within the council website experience while transmitting signed artifacts and audit metadata back to council systems. Operational coverage includes public-facing services delivered through the site and downstream back-office handlers that consume signed documents for recordkeeping and case processing.
Governance and workflow controls were adapted to support e-signature policy, retention of signed records, and auditability consistent with public sector compliance expectations, with changes to intake and sign-off processes to incorporate digital certificate validation and signature event logging. This implementation positions DocuSign eSignature as the council's web-based Digital Signing mechanism for citizen transactions and internal document workflows.
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Rochdale Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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Rochdale Borough Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Rochdale Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Rochdale Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Rochdale Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rochdale Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rochdale Borough Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rochdale Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Rochdale Borough Council Technographics
Rochdale Borough Council is a Government organization based in United Kingdom,
with around 2750 employees and annual revenues of $265.0 million.
Rochdale Borough Council operates a diverse technology stack with applications such as
Civica Financials, Zoom and DocuSign eSignature,
covering areas like Government ERP, Audio Video and Web Conferencing and Digital Signing.
Rochdale Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Civica, Zoom Video Communications and DocuSign.
Rochdale Borough Council recently adopted applications including
DocuSign eSignature in 2023, Pathwire MailJet in 2023 and CIVIC Ffora in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rochdale Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rochdale Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rochdale Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.