Rochford District Council
Council Offices, South Street,
Rochford, SS4 1BW,
United Kingdom
Rochford, SS4 1BW,
United Kingdom
44 79 7118 1472
Government
Rochford District Council Technographics
Rochford District Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rochford District Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 296 Rochford District Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rochford District Council has purchased the following applications: Access ERP for ERP Financial in 2013, My Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rochford District Council is running and its propensity to invest more and deepen its relationship with The Access Group , My Live Chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rochford District Council revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rochford District Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rochford District Council Tech Stack and Enterprise Applications
Rochford District Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Rochford District Council implemented Access ERP from The Access Group, categorized as ERP Financial. The deployment was intended to centralize finance operations and support statutory accounting and financial reporting across the council.
Configuration work focused on core finance modules typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, budgetary control and a fixed asset register. Implementation activities included standardizing the chart of accounts, automating invoice approval workflows and configuring period close and accrual processes, with role based security applied to enforce segregation of duties.
Operational coverage targeted the council's finance and corporate services functions, provisioning transaction processing, month end reporting and consolidated ledger management. Public records supplied by the council identify Access Dimensions as the organisation's ERP/Finance system.
Governance and rollout emphasized standardized financial controls, documented approval workflows and staged adoption across finance teams, aligning system configuration with statutory reporting requirements. The narrative positions Access ERP as the council's central finance application, with configuration and control measures oriented to municipal accounting and compliance.
|
Rochford District Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Rochford District Council deployed My Live Chat on its public website. My Live Chat is a Chatbots and Conversational AI application implemented to provide web-based visitor messaging and conversational interfaces for citizen engagement.
The deployment is delivered as an embedded web chat widget that captures visitor sessions and routes real-time messages to My Live Chat agent consoles, leveraging common Chatbots and Conversational AI capabilities such as automated greetings, canned responses, session transcripts, and handoff to human agents. Operational coverage is focused on the council website and front-line customer service functions handling citizen enquiries, with agent consoles operated by customer services staff and web contact workflows adjusted to include live chat handling. Governance and process adjustments centered on routing rules, shift-based agent coverage, and transcript monitoring to align web chat traffic with existing service desks and contact workflows.
|
Rochford District Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Rochford District Council implemented Microsoft 365 to provide Collaboration capabilities across council operations. Microsoft 365 is used on their website and serves as the primary collaboration platform for internal communication and document sharing.
The deployment follows a cloud-hosted Microsoft 365 tenant model and leverages Collaboration modules such as Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for meetings and synchronous collaboration, and OneDrive for personal file storage. Configuration and operational focus emphasize content management and staff collaboration workflows supporting administrative teams and council services across the organization, with governance covering user provisioning, access controls, and content publishing policies aligned to public sector information handling.
|
Rochford District Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Citizen Engagement | CRM |
|
2016 | 2016 |
|
Rochford District Council PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2016 | 2016 |
|
Rochford District Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
Rochford District Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Rochford District Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Rochford District Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rochford District Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rochford District Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rochford District Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Rochford District Council Technographics
Rochford District Council is a Government organization based in United Kingdom,
with around 296 employees and annual revenues of $37.0 million.
Rochford District Council operates a diverse technology stack with applications such as
Access ERP, My Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Rochford District Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as The Access Group, My Live Chat and Microsoft.
Rochford District Council recently adopted applications including
SMTP Transactional Emails in 2023, Microsoft 365 in 2019 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rochford District Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rochford District Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rochford District Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.