Rocket Medical
Imperial Way,
Watford, WD24 4XX,
United Kingdom
Watford, WD24 4XX,
United Kingdom
44 19 2365-1400
Life Sciences
Rocket Medical Technographics
Rocket Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rocket Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 213 Rocket Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rocket Medical has purchased the following applications: ECI MES for Manufacturing Execution System in 2019, Zendesk Chat for Chatbots and Conversational AI in 2017, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rocket Medical is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rocket Medical revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rocket Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rocket Medical Tech Stack and Enterprise Applications
Rocket Medical ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI MES | Manufacturing Execution System | ERP Services and Operations | SYSPRO | 2019 | 2019 |
In 2019 Rocket Medical implemented LYNQ MES at its Washington Tyne & Wear manufacturing site, a deployment that maps to ECI MES and targets shop floor coordination. ECI MES is a Manufacturing Execution System used to centralize production planning and scheduling at the site, improving operational visibility for manufacturing teams.
The implementation focused on production planning, detailed scheduling and shop floor visibility capabilities, configured to support batch and work center scheduling workflows and to provide real time shop floor status. The deployment emphasized readiness for automation by instrumenting scheduling processes and job dispatching, and by surfacing work in progress and throughput indicators to supervisors and planners.
Deployment and rollout were supported by SI VAR SYSPRO, which participated in solution provisioning and local configuration at the Washington Tyne & Wear site. Operational coverage centered on production and operations functions, with configuration changes targeted at planner to shop floor handoffs and electronic work order orchestration.
Project outcomes included faster, more reliable scheduling and improved shop floor readiness for automation, as reported in the implementation notes. Governance changes accompanied the rollout, with new scheduling cadences and shop floor data capture processes instituted to sustain the Manufacturing Execution System driven workflows.
|
Rocket Medical AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Rocket Medical implemented Zendesk Chat on their website. Zendesk Chat, categorized as Chatbots and Conversational AI, is deployed as an embedded browser-based web chat widget that connects visitor sessions to Zendesk's cloud-hosted agent interface, providing front-line online engagement directly from the corporate site.
The implementation focuses on customer service and online inquiry handling, routing inbound chats into agent queues and enabling standard Chatbots and Conversational AI capabilities such as proactive chat triggers, canned responses, and conversation transcript capture for follow-up. Configuration and operational use are centered on the website channel, aligning web-based visitor engagement with support workflows and agent handling within the Zendesk Chat environment.
|
Rocket Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Rocket Medical implemented Slack Connect to extend its Collaboration capabilities across external and internal communications. The deployment is visible via Slack presence on the company website, indicating Slack Connect is being used to facilitate real time engagement with external parties alongside internal channel messaging. This positions Slack Connect as a front door for partner and stakeholder interactions while remaining part of the broader Slack workspace.
Configuration emphasis aligns with Collaboration best practices, using channel based messaging, direct messaging, and Slack Connect channels for external organization collaboration. The implementation targets business functions including corporate communications, customer and partner engagement, and cross functional collaboration between product and operations teams. Governance and rollout details are limited in the source, however the presence on the website suggests an operational integration point for external inquiries routed into Slack Connect powered channels rather than email based workflows.
|
Rocket Medical eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
Rocket Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
Rocket Medical CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Rocket Medical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rocket Medical Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rocket Medical IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rocket Medical digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Rocket Medical Technographics
Rocket Medical is a Life Sciences organization based in United Kingdom,
with around 213 employees and annual revenues of $29.0 million.
Rocket Medical operates a diverse technology stack with applications such as
ECI MES, Zendesk Chat and Slack Connect,
covering areas like Manufacturing Execution System, Chatbots and Conversational AI and Collaboration.
Rocket Medical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ECi Software Solutions, Zendesk and Salesforce.
Rocket Medical recently adopted applications including
Slack Connect in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rocket Medical’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rocket Medical’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rocket Medical technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.