Vancouver, V6A 4C4, BC,
Canada
Rocky Mountaineer Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Rocky Mountaineer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Rocky Mountaineer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rocky Mountaineer has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2019, Kaptio Travel for Travel Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rocky Mountaineer is running and its propensity to invest more and deepen its relationship with Intuit , UKG , Kaptio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rocky Mountaineer revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rocky Mountaineer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2011 | 2011 |
In 2011 Rocky Mountaineer implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment established Intuit Quickbooks Enterprise as the primary financial system for the company’s Canadian leisure and hospitality operations, centralizing transactional finance and reporting.
The implementation focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management, and consolidated financial reporting. Intuit Quickbooks Enterprise was configured to support a multi-entity chart of accounts and transaction classification patterns needed for passenger revenue recognition and ancillary service billing.
Operational coverage targeted the centralized finance and accounting function, encompassing corporate finance, revenue accounting, and treasury for Rocky Mountaineer’s Canadian sites. Day to day workflows emphasized batch import and export, reconciliation routines, and Excel based reporting, leveraging strong internal experience with Microsoft Office and Excel to manage data exchange with Quickbooks.
Governance work instituted standardized month end close procedures, role based access controls, and accounting policy templates to enforce consistency across sites. Training and configuration prioritized existing Quickbooks familiarity among staff to accelerate adoption of Intuit Quickbooks Enterprise and to standardize financial reporting processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Rocky Mountaineer implemented UKG Pro Recruiting (ex UltiPro Recruiting) as a Recruiting,Applicant Tracking System to manage candidate intake and applicant workflows. UKG Pro Recruiting (ex UltiPro Recruiting) is surfaced on the Rocky Mountaineer public careers site to capture applications and route candidates into structured requisition and tracking processes.
The deployment emphasized core applicant tracking capabilities including job posting and requisition management, candidate screening, workflow orchestration, and configured interview stages and status tracking, reflecting standard Recruiting,Applicant Tracking System functional modules. Operational ownership resides with corporate HR and hiring managers across Rocky Mountaineer, with the system supporting talent acquisition and hiring functions and directly integrated into the company website for front end applicant capture.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaptio | Legacy | Kaptio Travel | Travel Management | ERP Services and Operations | n/a | 2024 | 2025 |
Rocky Mountaineer implemented Kaptio Travel in 2024 to centralize digital commerce and agent booking workflows. The deployment used Kaptio Travel's ecommerce API and booking platform, enabled through a partnership with Therefore Interactive, to launch two new branded public sites, Canyon Spirit and Armstrong Collective, and to deliver a revamped Agent Portal targeted at Travel Management capabilities.
The implementation configured ecommerce APIs and the booking platform to unify online checkout flows and agent booking processes, aligning functional modules for reservations, pricing ingestion, and booking orchestration. Work on the Agent Portal focused on channel sales functionality, booking workflow consistency, and user experience alignment between agents and direct consumers, preserving single source booking logic in Kaptio Travel.
Integrations were API driven, explicitly connecting booking infrastructure with the public websites to synchronize availability and checkout state, and to surface agent booking actions within the Agent Portal. Operational scope covered digital commerce, reservations, and channel sales across North America, with branded site launches serving as the initial public rollout points for the integrated booking flow.
Governance emphasized coordinated rollout of the branded sites and the Agent Portal, using the Therefore Interactive partnership for implementation orchestration and ecommerce integration. Outcomes cited by the project included improved online checkout and tighter integration between booking infrastructure and public websites, streamlining Travel Management processes for both direct customers and travel agents.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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