Brentwood, 11717, NY,
United States
Ropen Healthcare Services Technographics
Ropen Healthcare Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ropen Healthcare Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Ropen Healthcare Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ropen Healthcare Services has purchased the following applications: HHAeXchange for Healthcare ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ropen Healthcare Services is running and its propensity to invest more and deepen its relationship with HHAeXchange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ropen Healthcare Services revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ropen Healthcare Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ropen Healthcare Services Tech Stack and Enterprise Applications
Ropen Healthcare Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HHAeXchange | Legacy | HHAeXchange | Healthcare ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Ropen Healthcare Services implemented HHAeXchange Healthcare ERP to centralize home health operations and manage growing caseloads. The deployment targeted core care coordination processes, positioning HHAeXchange Healthcare ERP as the system of record for intake, scheduling, and caregiver assignment across the company.
The implementation configured modules for client intake and assessment workflows, electronic caseload management, scheduling and shift assignment, and visit documentation. HHAeXchange was used to operationalize assignment rules that align caregiver experience to client needs, and to maintain an up-to-date caseload database for the entire company.
Operational coverage included in-home client visits coordinated from the Brooklyn, NY office and company wide caseloads, with staff handling high volumes of intake and customer service calls. Document and data exchange workflows were implemented to support Word and Excel artifacts, Outlook communications, and scanned or faxed records, ensuring case notes and schedules were captured in HHAeXchange Healthcare ERP.
Governance and workflow changes emphasized continuous coordination with the Client Services Supervisor, defined 24 hour availability protocols, and strengthened confidentiality and recordkeeping practices. Supervisory analytical and problem solving processes were embedded into operations, with staff responsibilities documented to support intake handling, complaint management, and maintenance of patient privacy.
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IT Decision Makers and Key Stakeholders at Ropen Healthcare Services
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Apps Being Evaluated by Ropen Healthcare Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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