London, SW1Y 5DG,
United Kingdom
Royal Academy of Engineering Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Academy of Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 154 Royal Academy of Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Royal Academy of Engineering has purchased the following applications: Umbraco CMS for Web Content Management in 2022, Microsoft Dynamics 365 Customer Engagement for Customer Engagement in 2018, Usercentrics Consent Management Platform (CMP) for Governance, Risk and Compliance in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Academy of Engineering is running and its propensity to invest more and deepen its relationship with Umbraco , Kentico Software , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Royal Academy of Engineering revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Academy of Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM | Wattle | 2018 | 2018 |
In 2018 Royal Academy of Engineering implemented Microsoft Dynamics 365 Customer Engagement as its primary CRM platform, positioning Microsoft Dynamics 365 Customer Engagement within the Customer Engagement category to centralize constituent data. The implementation was driven during a broader IT programme led by the Head of IT and Operations between September 2018 and June 2019, with Wattle engaged as the system integrator for deployment and configuration tasks.
The Dynamics 365 Customer Engagement deployment was configured to act as the organisation core data warehouse for CRM records, consolidating contact and engagement data and providing a single authoritative source for service and outreach workflows. The scope included configuration of standard Customer Engagement capabilities such as contact management and engagement tracking, and integration points were established to surface CRM data into collaboration and content workflows.
Architecture and integrations centered on a Microsoft stack, with services and servers migrated into a Microsoft Azure tenancy and Office365 services deployed to the business. Microsoft Teams was integrated with the organisation phone system via Microsoft PBX for unified collaboration, SharePoint was used for document management linked to CRM records, and Planner and Yammer were adopted to support task coordination and internal communities. The academy also consolidated 24 microsites into the main website to streamline content management and branding, and conducted a virtualisation exercise to reduce footprint across older IT systems.
Governance and operational rollout encompassed embedding IT policies and GDPR compliance measures, formalising data stewardship with Dynamics 365 Customer Engagement as the central record. The programme focused on provisioning critical service tools back to business units to maximise return on service and to centralize constituent engagement processes rather than on point solutions.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Usercentrics | Legacy | Usercentrics Consent Management Platform (CMP) | Governance, Risk and Compliance | TRM | n/a | 2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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