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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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Royal Mail

Royal Mail, City Delivery Office, Pond St, Sheffield City Centre,
Sheffield, S1 1AA,
United Kingdom

https://www.royalmail.com/

44 34 5774-0740

Distribution

Royal Mail Technographics

Royal Mail Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Royal Mail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130000 Royal Mail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Royal Mail has purchased the following applications: Oracle OBIEE for Analytics and BI in 2009, DigitalOcean Droplets for Application Hosting and Computing Services in 2021, Akamai mPulse for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Royal Mail is running and its propensity to invest more and deepen its relationship with Oracle , DigitalOcean , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Royal Mail revenues, which have grown to $8.59 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Royal Mail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Royal Mail Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Oracle	Legacy	Oracle OBIEE	Analytics and BI	Analytics and BI	n/a	2009	2009

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
DigitalOcean	Legacy	DigitalOcean Droplets	Application Hosting and Computing Services	IaaS	n/a	2021	2021
			Application Hosting and Computing Services	IaaS		2018	2018
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2021	2021
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2020	2020
			Cloud Storage	IaaS		2017	2017
			Content Delivery Network	IaaS		2020	2020
			Content Delivery Network	IaaS		2018	2018

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Akamai	Legacy	Akamai mPulse	Application Performance Management	ITSM	n/a	2020	2020
			IT Service Management	ITSM		2020	2020

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Apps Development	PaaS		2020	2020
			Apps Development	PaaS		2021	2021
			Robotic Process Automation	PaaS		2017	2018
			Transactional Email	PaaS		2014	2014
			Transactional Email	PaaS		2018	2018

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Audio Video and Web Conferencing	Collaboration		2017	2017
			Audio Video and Web Conferencing	Collaboration		2021	2021
			Collaboration	Collaboration		2018	2018
			Collaboration	Collaboration		2020	2020
			Collaboration	Collaboration		2022	2022

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			BackGround Screening	HCM		2025	2025
			Core HR	HCM		2012	2012
			Core HR	HCM		2018	2018
			Employee Engagement	HCM		2024	2024
			Employee Recognition and Rewards Management	HCM		2021	2021
			Employee Self Service	HCM		2015	2015
			Learning and Development	HCM		2015	2015
			Payroll	HCM		2019	2019
			Pension Administration	HCM		2021	2021
			Performance and Goal Management	HCM		2015	2015
			Performance and Goal Management	HCM		2012	2012
			Recruiting, Applicant Tracking System	HCM		2015	2015
			Succession and Leadership Planning	HCM		2015	2015
			Time and Attendance	HCM		2015	2015
			Workforce Management	HCM		2012	2012
			Workforce Management	HCM		2012	2012

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Call Center	CRM		2014	2015
			Call Center	CRM		2017	2017
			CRM	CRM		2016	2016
			CRM	CRM		2017	2017
			Customer Engagement	CRM		2012	2012
			Customer Experience	CRM		2017	2017
			Customer Experience	CRM		2018	2018
			Customer Support	CRM		2017	2017
			Listing Management	CRM		2021	2021
			Marketing Automation	CRM		2018	2018
			Marketing Automation	CRM		2018	2018
			Sales Automation, CRM, Sales Engagement	CRM		2021	2021
			Tag Management	CRM		2016	2016

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Digital Asset Management	Content Management		2014	2014

EPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Environmental, Social, and Governance (ESG)	EPM		2017	2017
			Environmental, Social, and Governance (ESG)	EPM		2016	2016

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			ERP Financial	ERP Financial Management		2009	2009
			ERP Financial	ERP Financial Management		2018	2019

Procurement

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Procurement	Procurement		2020	2021

SCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Real-Time Transportation Visibility	SCM		2015	2016

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Secure Web Gateways (SWG)	CyberSecurity		2016	2016

IT Decision Makers and Key Stakeholders at Royal Mail

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Royal Mail Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Royal Mail Technographics

Royal Mail is a Distribution organization based in United Kingdom, with around 130000 employees and annual revenues of $8.59 billion.

Royal Mail operates a diverse technology stack with applications such as Oracle OBIEE, DigitalOcean Droplets and Akamai mPulse, covering areas like Analytics and BI, Application Hosting and Computing Services and Application Performance Management.

Royal Mail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, DigitalOcean and Akamai.

Royal Mail recently adopted applications including Access Screening in 2025, Workday Peakon Employee Voice in 2024 and SAP SuccessFactors Work Zone in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Royal Mail’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Royal Mail’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Royal Mail technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.