AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

RSM Australia Pty Ltd Tech Stack and Enterprise Applications

RSM Australia Pty Ltd ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Master Group Legacy Agrimaster Agriculture ERP ERP Services and Operations n/a 2008 2008
In 2008, RSM Australia Pty Ltd implemented Agrimaster, supplied by Master Group, to address Agriculture Accounting Management for its agricultural client portfolio. The deployment supported RSM's professional services delivery of accounting and taxation workflows for rural clients within Australia. Agrimaster was configured to manage core bookkeeping and farm-specific financial recording, including general ledger processing, cost of production tracking, stock and enterprise-level income allocation, and management reporting tailored to farm enterprises. The Agriculture Accounting Management implementation also supported BAS and tax reporting workflows and production of client-ready financial statements used by RSM's tax teams. Operational use of Agrimaster occurred alongside other accounting packages that RSM staff maintained proficiency in, including MYOB and QuickBooks, within client engagements spanning agricultural and construction sectors. Use was concentrated across RSM Australia Pty Ltd practice teams that provide accounting and taxation services to regional and rural clients. Governance focused on standardizing accounting workflows and practitioner training, with trainee accountants introduced to Agrimaster as part of competency development across the firm. The approach emphasized consistent farm accounting protocols and reporting templates to align field-level production data, client records, and tax submission processes.
RSM Australia Pty Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
In 2021, RSM Australia Pty Ltd implemented Hotjar on its public Australian website to augment web behavior analytics and qualitative feedback. Hotjar is being employed as part of a Customer Experience toolset to provide session-level insight and on-page user feedback for the firm’s client facing content. The Hotjar deployment is instrumented via a client-side script across corporate site pages, configured to collect session recordings, heatmaps, conversion funnel behavior and on-page feedback widgets consistent with Customer Experience use cases. Configuration emphasis is on page-level event capture and visual analytics, with sampling and capture rules tuned for corporate content and client touchpoints. Operationally the implementation supports digital marketing, client experience and web analytics functions within RSM Australia, with insights surfaced to practice leadership and site content owners. Governance is managed through centralized deployment and tag control processes, and rollout appears targeted at public website sections relevant to client acquisition and information delivery, with data routing to Hotjar’s cloud services for analysis.
Marketing Automation CRM 2021 2021
RSM Australia Pty Ltd ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2021 2021
In 2021, RSM Australia Pty Ltd deployed New Relic APM for Application Performance Management to instrument and monitor its public website. The implementation concentrated on surfacing request latency, throughput, and error visibility across the customer facing web estate. New Relic APM was configured to capture server side transaction traces, error analytics, and browser performance metrics, and to populate custom dashboards for engineering and digital operations. Configuration included tailored instrumentation of critical transactions, distributed tracing, and service maps to link frontend response times to supporting backend components. Operational coverage focused on the production web tier that supports RSM Australia Pty Ltd digital channels, with access controls and dashboard governance to separate developer and operations views. Alerting and incident workflows were aligned to application monitoring outputs to support triage and resolution processes, maintaining continuous Application Performance Management oversight via New Relic APM for the website.
RSM Australia Pty Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021
RSM Australia Pty Ltd CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at RSM Australia Pty Ltd

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by RSM Australia Pty Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RSM Australia Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RSM Australia Pty Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD RSM Australia Pty Ltd Technographics
RSM Australia Pty Ltd is a Professional Services organization based in Australia, with around 1200 employees and annual revenues of $473.0 million.
RSM Australia Pty Ltd operates a diverse technology stack with applications such as Agrimaster, Hotjar and New Relic APM, covering areas like Agriculture ERP, Customer Experience and Application Performance Management.
RSM Australia Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Master Group, Contentsquare and New Relic.
RSM Australia Pty Ltd recently adopted applications including Netskope Next Gen Secure Web Gateway in 2022, Hotjar in 2021 and Oracle Marketing Cloud (Eloqua) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RSM Australia Pty Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates RSM Australia Pty Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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