Chicago, 60611, IL,
United States
Rush Street Gaming Technographics
Rush Street Gaming Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rush Street Gaming and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Rush Street Gaming employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rush Street Gaming has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2022, Microsoft 365 for Collaboration in 2016, OPTX Player Connect for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rush Street Gaming is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rush Street Gaming revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rush Street Gaming intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rush Street Gaming Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, Rush Street Gaming implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR platform. The deployment of UKG Pro HCM concentrated on core HRIS capabilities, workforce management configuration, employee lifecycle workflows, and HR analytics to centralize employee records and HR metrics for the company’s 50-person workforce.
The HRIS Manager led project management, stakeholder management, resource allocation, and technology implementation activities, configuring HR modules, establishing data governance, and authoring role-based access and reporting standards. Rollout efforts emphasized training and process alignment for recruiting, onboarding and offboarding, and instrumentation of HR metrics and analytics to support HR and finance business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Rush Street Gaming deployed Microsoft 365 as its Collaboration platform. Public source code on rushstreetgaming.com references Microsoft 365 assets, indicating the organization has a provisioned Microsoft 365 tenant and that Microsoft 365 components are surfaced on the public site. The Microsoft 365 deployment is described as supporting corporate collaboration and productivity workflows for the company.
The Microsoft 365 implementation for Rush Street Gaming provides standard Collaboration capabilities such as email, document collaboration, and productivity application access consistent with category-aligned workflows for a 50-employee leisure and hospitality operator. Operational coverage is company-wide across corporate functions, with the deployment pattern implying centralized tenant administration and governance within Microsoft 365. Rush Street Gaming Microsoft 365 Collaboration supports internal communication, content sharing, and workforce productivity across the organization.
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Collaboration | Collaboration |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OPTX | Legacy | OPTX Player Connect | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, Rush Street Gaming implemented OPTX Player Connect as part of a multi-year deployment of OPTX modules across its five land-based casinos. The deployment included Player Development, Player Development AI and Connect, and targeted CRM and player development processes across the company's U.S. properties.
The implementation emphasized Customer Engagement capabilities, with configuration focused on host workflow automation, centralized CRM orchestration and AI-driven player insights through Player Development AI. OPTX Player Connect was provisioned to support host communications, player outreach workflows and CRM-aligned player development processes to increase host efficiency and standardize guest servicing.
Rollout was structured as a multi-year partnership, coordinating module provisioning and configuration across each casino to align player development teams and host operations. The deployment explicitly targeted improvements in host productivity, player communications, loyalty and guest servicing, with operational ownership centered on CRM and player development functions across host and loyalty teams.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Rush Street Gaming
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rush Street Gaming Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||