Ruter AS Technographics
Ruter AS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ruter AS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Ruter AS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ruter AS has purchased the following applications: Microsoft 365 for Collaboration in 2020, Campaign Monitor Email Marketing for Marketing Automation in 2013, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ruter AS is running and its propensity to invest more and deepen its relationship with Microsoft , Campaign Monitor , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ruter AS revenues, which have grown to $790.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ruter AS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ruter AS Tech Stack and Enterprise Applications
Ruter AS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Ruter AS deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is used on their website and to centralize employee collaboration and content management across the organization.
The deployment follows a tenant based cloud architecture and leverages core Collaboration capabilities including Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office desktop and web applications for productivity. Configuration focuses on secure content sharing and document lifecycle management, using role based access controls and tenant administration to govern permissions and collaboration spaces. Microsoft 365 supports standard collaboration workflows such as team chat, meeting orchestration, and shared content authoring that extend to the public facing site.
Operational coverage concentrates on corporate functions and transportation operations that require coordinated planning and real time communication, with Microsoft 365 Collaboration capabilities supporting both internal teams and content published on ruter.no. Governance is delivered through centralized tenant administration and policy driven information management to align retention and access controls with organizational requirements. The implementation emphasizes cloud native collaboration and content services to support ongoing workplace productivity and external web integration.
|
Ruter AS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2013 | 2013 |
In 2013, Ruter AS implemented Campaign Monitor Email Marketing on their website. Campaign Monitor Email Marketing is deployed as a cloud hosted Marketing Automation solution to orchestrate email campaigns, manage subscriber lists, deliver template driven messages, and capture web signups via site embedded forms. The implementation supports campaign creation, list segmentation, scheduled sends, and delivery analytics as the primary functional capabilities.
Operational responsibility is concentrated in marketing and customer communications functions, where the platform is used to coordinate customer email communications and newsletter distribution across Ruter AS digital channels. Governance practices emphasize subscriber consent management, list hygiene, and template approval workflows to maintain compliance and consistent messaging. The deployment is oriented around web based subscription capture and centralized campaign control rather than on premise infrastructure.
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Ruter AS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020 Ruter AS deployed Atlassian Jira Service Desk on its public website, adopting the IT Service Management application to centralize customer facing request intake for its transportation operations. The deployment surfaces a web based service portal accessible to passengers and external stakeholders, providing ticket submission, self service access, and knowledge base navigation via the Atlassian Jira Service Desk interface.
Configuration emphasizes core IT Service Management workflows typical of Jira Service Desk, including ticketing and incident management, request fulfillment, configurable queues, SLA tracking, and automation rules to route and prioritize incoming requests. The Atlassian Jira Service Desk implementation uses project based configuration and role oriented permissions to enforce workflow stages and request type handling.
Operational scope is focused on the website channel for customer interactions while supporting Ruter AS service handling through structured issue intake and routing. Governance is expressed through defined request types, service level targets, and role based access within the Jira Service Desk projects, aligning web intake with internal servicing processes.
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Ruter AS Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP | Managed Services Provider (MSP) |
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2021 | 2022 |
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IT Decision Makers and Key Stakeholders at Ruter AS
Apps Being Evaluated by Ruter AS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||