AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

SA Recycling Tech Stack and Enterprise Applications

SA Recycling ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dooap Legacy Dooap AP Automation AP Automation ERP n/a 2019 2019
In 2019, SA Recycling implemented Dooap AP Automation to centralize and accelerate invoice processing across its finance organization. Dooap AP Automation is deployed as the companys AP Automation solution for accounts payable, providing a purpose-built path for invoice intake and processing within SA Recycling. The deployment emphasized automated invoice capture and accelerated data entry workflows, using OCR and structured data extraction to reduce manual keystrokes. Configuration centered on invoice validation, approval workflow orchestration, and exceptions routing, reflecting common AP Automation functional modules for invoice capture, coding, and three way or two way matching. Operational coverage reached the finance and accounts payable teams that support almost 80 facilities across the Southwestern United States and locations in Georgia, Alabama and Tennessee. Rollout focused on standardizing invoice handling and approval chains across sites, enabling centralized processing and consistent controls for vendor invoice intake. Governance changes included formalized approval workflows and standardized invoice validation rules to reduce manual variance between sites. SA Recycling reports that data entry with Dooap takes half the time than it would with Dynamics 365, a speed and efficiency outcome highlighted by Sandy Brooks, VP of Finance, reflecting measurable user productivity improvements in day to day AP work.
ERP Financial ERP 2023 2023
SA Recycling AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, SA Recycling implemented Zendesk Chat as a web customer engagement channel. The deployment leveraged Zopim on the corporate website to provide real time visitor chat and live messaging tied to online contact flows. Zendesk Chat, operating in the Chatbots and Conversational AI category, was configured as an on‑site chat widget to handle inbound customer inquiries, basic visitor context capture, and routing to agent queues. Functional capabilities implemented included live chat routing, canned responses and scripted agent workflows, chat transcript capture, and visitor presence tracking consistent with web chat deployments. Operational coverage focused on customer service and sales intake workflows on the public site, with chat sessions routed to centralized support agents. Governance changes centered on assigning ownership to customer service operations, formalizing response scripts and escalation procedures, and instrumenting chat transcripts for follow up and contact records.
SA Recycling Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, SA Recycling implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing platform. The deployment established Cisco Webex Meetings for enterprise conferencing across SA Recycling's United States operations and workforce of about 1000 employees, and it included a WebEx Panel embedded on the corporate website to surface external meeting booking and live conferencing entry points. Configuration focused on core Audio Video and Web Conferencing capabilities, including scheduled and ad hoc video meetings, HD video and audio, screen sharing, meeting recording, and participant controls. Cisco Webex Meetings was provisioned to support internal collaboration, vendor and customer calls, and remote site coordination, with calendar and meeting orchestration workflows configured as part of the implementation. Operational governance emphasized centralized user provisioning and standardized meeting policy templates to maintain consistent access controls and meeting experience across business functions such as corporate communications and customer facing teams. The WebEx Panel website integration served as the public facing rendezvous layer, linking external stakeholders into Cisco Webex Meetings sessions and simplifying join flows without additional middleware.
Collaboration Collaboration 2015 2015
SA Recycling CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
SA Recycling IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
SA Recycling CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2014 2014

IT Decision Makers and Key Stakeholders at SA Recycling

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SA Recycling Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SA Recycling IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SA Recycling digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SA Recycling Technographics
SA Recycling is a Professional Services organization based in United States, with around 1000 employees and annual revenues of $500.0 million.
SA Recycling operates a diverse technology stack with applications such as Dooap AP Automation, Zendesk Chat and Cisco Webex Meetings, covering areas like AP Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
SA Recycling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Dooap, Zendesk and Cisco Systems.
SA Recycling recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2023, Cisco Webex Meetings in 2020 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SA Recycling’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SA Recycling’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SA Recycling technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.