Paso Robles, 93446, CA,
United States
SA Recycling Technographics
SA Recycling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SA Recycling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 SA Recycling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SA Recycling has purchased the following applications: Dooap AP Automation for AP Automation in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SA Recycling is running and its propensity to invest more and deepen its relationship with Dooap , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SA Recycling revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SA Recycling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SA Recycling Tech Stack and Enterprise Applications
SA Recycling ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dooap | Legacy | Dooap AP Automation | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, SA Recycling implemented Dooap AP Automation to centralize and accelerate invoice processing across its finance organization. Dooap AP Automation is deployed as the companys AP Automation solution for accounts payable, providing a purpose-built path for invoice intake and processing within SA Recycling.
The deployment emphasized automated invoice capture and accelerated data entry workflows, using OCR and structured data extraction to reduce manual keystrokes. Configuration centered on invoice validation, approval workflow orchestration, and exceptions routing, reflecting common AP Automation functional modules for invoice capture, coding, and three way or two way matching.
Operational coverage reached the finance and accounts payable teams that support almost 80 facilities across the Southwestern United States and locations in Georgia, Alabama and Tennessee. Rollout focused on standardizing invoice handling and approval chains across sites, enabling centralized processing and consistent controls for vendor invoice intake.
Governance changes included formalized approval workflows and standardized invoice validation rules to reduce manual variance between sites. SA Recycling reports that data entry with Dooap takes half the time than it would with Dynamics 365, a speed and efficiency outcome highlighted by Sandy Brooks, VP of Finance, reflecting measurable user productivity improvements in day to day AP work.
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ERP Financial | ERP |
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2023 | 2023 |
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SA Recycling AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, SA Recycling implemented Zendesk Chat as a web customer engagement channel. The deployment leveraged Zopim on the corporate website to provide real time visitor chat and live messaging tied to online contact flows.
Zendesk Chat, operating in the Chatbots and Conversational AI category, was configured as an on‑site chat widget to handle inbound customer inquiries, basic visitor context capture, and routing to agent queues. Functional capabilities implemented included live chat routing, canned responses and scripted agent workflows, chat transcript capture, and visitor presence tracking consistent with web chat deployments.
Operational coverage focused on customer service and sales intake workflows on the public site, with chat sessions routed to centralized support agents. Governance changes centered on assigning ownership to customer service operations, formalizing response scripts and escalation procedures, and instrumenting chat transcripts for follow up and contact records.
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SA Recycling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, SA Recycling implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing platform. The deployment established Cisco Webex Meetings for enterprise conferencing across SA Recycling's United States operations and workforce of about 1000 employees, and it included a WebEx Panel embedded on the corporate website to surface external meeting booking and live conferencing entry points.
Configuration focused on core Audio Video and Web Conferencing capabilities, including scheduled and ad hoc video meetings, HD video and audio, screen sharing, meeting recording, and participant controls. Cisco Webex Meetings was provisioned to support internal collaboration, vendor and customer calls, and remote site coordination, with calendar and meeting orchestration workflows configured as part of the implementation.
Operational governance emphasized centralized user provisioning and standardized meeting policy templates to maintain consistent access controls and meeting experience across business functions such as corporate communications and customer facing teams. The WebEx Panel website integration served as the public facing rendezvous layer, linking external stakeholders into Cisco Webex Meetings sessions and simplifying join flows without additional middleware.
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Collaboration | Collaboration |
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2015 | 2015 |
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SA Recycling CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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SA Recycling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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SA Recycling CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at SA Recycling
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SA Recycling Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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