Jacksonville, 32218, FL,
United States
Safariland Technographics
Safariland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Safariland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Safariland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Safariland has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Tidio Live Chat for Chatbots and Conversational AI in 2020, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Safariland is running and its propensity to invest more and deepen its relationship with Microsoft , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Safariland revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Safariland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Safariland Tech Stack and Enterprise Applications
Safariland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Safariland implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial platform, migrating from Microsoft Dynamics AX to consolidate finance, order management, and supply chain operations. The deployment was positioned to support finance, manufacturing, and supply chain business functions across global teams and targeted operational coverage that included two manufacturing facilities where the implementation team worked directly on the manufacturing floor.
Microsoft Dynamics 365 for Finance and Operations was configured to support core financials, order entry, inventory control, manufacturing workflows, and supply chain processes, while incorporating scanning solutions to strengthen inventory accuracy. The project team also architected and built Power BI dashboards to drive order entry visibility, manufacturing throughput, and supply chain optimization, aligning analytics with transactional flows in the ERP Financial system.
Integrations centered on scanning-based inventory capture and data management handoffs into Microsoft Dynamics 365 for Finance and Operations, plus analytic feeds into Power BI for operational reporting. The implementation scope included international teams and acquisition integration workstreams, reflecting a lifecycle approach to onboarding multiple business units and consolidating transactional processes into a single ERP Financial instance.
Governance and delivery followed a mix of Agile and Waterfall methodologies, led by the Director of Business Integration who managed cross-functional teams and a team of Business Analysts through two full-cycle Microsoft Dynamics 365 for Finance and Operations implementations. The initiative included a focused recovery project implementing scanning solutions to improve inventory control, which delivered a reported 98% on-time delivery rate in both facilities for major brands, and the two full-cycle implementations were completed on time and on budget under the stated program governance.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Safariland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Safariland deployed Tidio Live Chat on its public website, implementing the Tidio Live Chat application within the Chatbots and Conversational AI category. The deployment is web‑centric, surfacing a live chat widget on site to capture inquiries and engage visitors in real time using conversational workflows and automated messaging typical of Chatbots and Conversational AI solutions.
The implementation focuses on conversational automation and live agent handoff, supporting customer service and sales functions through web-based engagement and lead capture. Configuration and operational controls are managed through the Tidio Live Chat administrative console, and the public source indicates no documented integrations with other enterprise systems, which bounds the operational scope to the website channel and chat management within the Tidio environment.
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Safariland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Safariland deployed Algolia Search on their public website, implementing Algolia Search as a cloud-hosted site search capability in the Application, Web and Enterprise Search category to support product and content discovery. The implementation centers on surfacing catalog and informational content through a dedicated search layer, aligning Algolia Search with Safariland web storefront and marketing touchpoints to improve on-site findability and navigation.
Configuration work included provisioning hosted search indices and configuring relevance controls, faceting, typo tolerance, and search analytics, consistent with standard Application, Web and Enterprise Search capabilities. Algolia Search was instrumented with front-end search UX components and indexing routines to keep product and content records in sync, with relevance tuning and search analytics exposed to business users for iterative adjustments.
Operationally the deployment is scoped to the Safariland website and is managed by digital commerce and marketing operations, with an automated indexing cadence integrating the site content pipeline and commerce content feeds. Governance centers on search relevance and content indexing workflows, enabling product content owners and merchandisers to manage relevance rules and query handling through Algolia Search administration interfaces, linking Safariland, Algolia Search, Application, Web and Enterprise Search to the companys digital commerce and marketing functions.
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Safariland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Product Information Management | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Safariland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Safariland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Safariland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Safariland
Apps Being Evaluated by Safariland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-11 | Safariland | Evaluated | Bloomberg | Bloomberg Terminal | Investment Research and Market Intelligence | Investment Management |