First National Insurance Company Of America
175 Berkeley Street,
Boston, 2116, MA,
United States
Boston, 2116, MA,
United States
1 617-357-9500
Insurance
First National Insurance Company Of America Technographics
First National Insurance Company Of America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First National Insurance Company Of America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 First National Insurance Company Of America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First National Insurance Company Of America has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Microsoft Power BI for Analytics and BI in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First National Insurance Company Of America is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First National Insurance Company Of America revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First National Insurance Company Of America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First National Insurance Company Of America Tech Stack and Enterprise Applications
First National Insurance Company Of America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 First National Insurance Company Of America implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment used Oracle NetSuite ERP as a cloud hosted financial management platform, centralizing transactional accounting and core financial controls for the organization.
Configuration focused on standard ERP Financial capabilities including a centralized general ledger, accounts payable, accounts receivable, billing and revenue recognition workflows, fixed asset tracking, and financial reporting. The implementation emphasized role based access and workflow approvals, a consolidated chart of accounts and automated transaction processing to support the finance and accounting functions. Governance included configuration of security roles, audit trails and period close procedures, along with phased user configuration and training to operationalize Oracle NetSuite ERP across the company.
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Expense Management | ERP |
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2013 | 2013 |
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First National Insurance Company Of America Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, First National Insurance Company Of America deployed Microsoft Power BI as its primary Analytics and BI platform to centralize agent-facing reporting and department-level analytics. The deployment focused on instrumenting interactive dashboards and operational reports to fill program and reporting gaps in the agent technology space, aligning Microsoft Power BI with existing reporting workflows and senior leadership visibility.
The implementation emphasized modular dashboard development, self-service reporting, and complex analytical workstreams. Teams built highly visible Microsoft Power BI dashboards alongside existing MicroStrategy assets, developed one-off deep-dive analyses, and owned regular department-level reporting. Analysts authored and maintained advanced SQL queries, including common table expressions and complex subqueries, to feed Power BI data models.
Integration work connected Microsoft SQL Server and Teradata EDW sources into Power BI data models, and XML capabilities were used for scenario testing and troubleshooting in agent rating workflows. The program partnered with third-party comparative rating vendors to implement Safeco product changes in agent-facing rating technologies, and Salesforce was referenced as a CRM data point for cross-functional analyses.
Governance and rollout relied on formal requirements and validation processes, IT coordination to communicate technical requirements, sign off on business requirements documents, and drive user acceptance testing. The implementation included stakeholder collaboration to develop tools, analyses, programs, recommendations, and communications strategies, with regular presentations to senior leaders and mentorship of junior analysts.
Explicit outcomes included the development of highly visible and utilized dashboards in Microsoft Power BI and MicroStrategy, and ongoing ownership of department reporting and one-off analytical investigations. The combined program of reporting, program gap remediation, and cross-functional analytics positioned Microsoft Power BI as the central Analytics and BI tool supporting agent technology and business reporting workflows.
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First National Insurance Company Of America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, First National Insurance Company Of America deployed DocuSign eSignature as a Digital Signing solution embedded on its public website to capture customer signatures for policy and claim documents. The implementation uses DocuSign eSignature to provide an embedded signing ceremony, template driven envelopes, and auditable signature records for customer facing workflows. Configuration emphasizes browser based signature capture and standard authentication flows supported by the DocuSign eSignature platform.
Configuration and operational modules center on template management, envelope lifecycle controls, and signature audit trails consistent with Digital Signing functionality, with webhook notifications used to signal completed signatures into internal processing flows. Operational coverage focuses on customer facing policy issuance and claim intake, impacting customer service and policy administration business functions. Governance practices include template approval and signature audit procedures to preserve document integrity and regulatory traceability.
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First National Insurance Company Of America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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First National Insurance Company Of America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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First National Insurance Company Of America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at First National Insurance Company Of America
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Director, Advanced Analytics | Director | IT | |
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Director Advanced Analytics | Director | Finance | |
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Director - Agency Analytics | Director | Finance | |
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Vice President, Safeco Systems | VP | IT | |
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President | CXO | Finance | |
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Director, Business Systems Integration | Director | IT | |
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IT Director | Director | IT | |
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Director, Advanced Analytics | Director | Finance | |
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Senior Vice President, Distribution Strategy & Operations | VP | Supply Chain | |
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Director - Agency Analytics | Director | Finance | |
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Business Operations Manager | Manager | Operations | |
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Customer Service Manager / Office Operations Manager | Manager | Customer Service | |
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Project Manager, Distribution Strategy & Operations Support | Manager | Finance | |
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Field Claims Operations Manager | Manager | Customer Service | |
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President | CXO | Finance | |
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Director, Agency Compensation & Benefits | Director | HR | |
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Apps Being Evaluated by First National Insurance Company Of America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First National Insurance Company Of America IT executives and key decision makers. This section highlights First National Insurance Company Of America's latest recorded technology evaluations, including CCBill for Payment Processing on 2025-09-30 and Paradox Olivia Chatbot for Recruiting Chatbot on 2025-01-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First National Insurance Company Of America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-30 | First National Insurance Company Of America | Evaluated | CCBill | CCBill | Payment Processing | ERP |
| 2025-01-19 | First National Insurance Company Of America | Evaluated | Workday | Paradox Olivia Chatbot | Recruiting Chatbot | HCM |
FAQ - APPS RUN THE WORLD First National Insurance Company Of America Technographics
First National Insurance Company Of America is a Insurance organization based in United States,
with around 10 employees and annual revenues of $8.0 million.
First National Insurance Company Of America operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft Power BI and DocuSign eSignature,
covering areas like ERP Financial, Analytics and BI and Digital Signing.
First National Insurance Company Of America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and DocuSign.
First National Insurance Company Of America recently adopted applications including
DocuSign eSignature in 2021, Acoustic Analytics (formerly IBM Tealeaf) in 2021 and Verint Digital Feedback (formerly known as OpinionLab) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First National Insurance Company Of America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First National Insurance Company Of America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First National Insurance Company Of America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.