Saipem
Via Luigi Russolo, 5,
Milan, 20138,
Italy
Milan, 20138,
Italy
39 02-44231
Oil, Gas and Chemicals
Saipem Technographics
Saipem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saipem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32033 Saipem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saipem has purchased the following applications: ServiceNow HR for HR Service Delivery in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Oracle AutoVue Enterprise Visualization for Document Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saipem is running and its propensity to invest more and deepen its relationship with ServiceNow , Moodle , Benmonz or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saipem revenues, which have grown to $12.84 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saipem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saipem Tech Stack and Enterprise Applications
Saipem HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2022 | 2022 |
In 2022 Saipem implemented ServiceNow HR to extend its Now platform capabilities for HR Service Delivery. ServiceNow HR was deployed as part of a broader ServiceNow program that began with IT Service Management in January 2018 and later expanded to include IT Operations Management, Strategic Portfolio Management, and Facility Management on a unified Now platform.
The ServiceNow HR implementation established a centralized employee service portal and configured HR Service Delivery workflows to manage HR cases, request fulfillment, knowledge articles, and SLA tracking consistent with HR Service Delivery functional patterns. ServiceNow HR was configured to support approximately 6,000 HR users in Italy while leveraging the same platform practices and automation patterns used across Saipem’s IT modules, enabling standardized routing, role based access, and automated fulfillment steps.
Operationally the ServiceNow deployment was consolidated into a single Now platform portal that serves more than 14,000 internal and external users for IT related activities, about 6,000 users for HR in Italy, and roughly 4,000 users for facility management. ServiceNow HR was implemented to interoperate with the existing ServiceNow modules for ITSM, ITOM, Strategic Portfolio Management, and Facility Management, creating a platform level integration surface that improves traceability between HR, IT and facilities workflows without introducing external system names.
Governance and process changes accompanied the rollout, using a phased learning approach that began with ITSM and extended to HR, shifting supplier performance assessment from isolated contractual SLA reviews toward end to end fulfillment time measurement. The Now platform provided monitoring and traceability used to redesign processes, and platform level results from the broader ServiceNow program include a reduction in serious IT incidents to an average of 0.11% in the last year, user satisfaction exceeding 80% for incident management and peaking at 87% for support requests, and a reduction in ticket lead time from 1.89 days to 0.54 days. Saipem continues to evaluate broader adoption of ServiceNow for Facility Management and HR outside Italy to extend the same governance and operational model.
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time Clock (Hardware) | HCM |
|
2022 | 2022 |
|
Saipem Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Saipem implemented Cisco Webex Meetings for Audio Video and Web Conferencing on their website. The Cisco Webex Meetings deployment was positioned to provide external-facing conferencing capabilities directly from Saipem web pages, enabling clients and partners to join live audio and video sessions initiated from public site links. This placement emphasized browser-based join flows and public meeting endpoints for contractor and client engagement.
Cisco Webex Meetings configuration emphasized standard Audio Video and Web Conferencing functional modules including multi-party video, screen sharing, session recording, participant controls and meeting moderation, aligned with enterprise collaboration workflows. The implementation used the cloud-hosted Cisco Webex Meetings service integrated into site pages via embedded meeting widgets and join links, preserving single-click access for external users. Native browser clients and mobile endpoints were supported to reduce friction for remote attendees.
Operational coverage focused on external communications and stakeholder engagement with use cases anchored to Saipem website touchpoints rather than internal enterprise systems. Governance and access were organized around centralized IT provisioning and meeting policy controls to manage public meeting endpoints, user authentication for partner sessions, and content retention for recorded meetings. The narrative centers on Saipem Cisco Webex Meetings within the Audio Video and Web Conferencing category as implemented in 2017.
|
Saipem Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle AutoVue Enterprise Visualization | Document Management | Content Management | n/a | 2010 | 2010 |
In 2010, Saipem implemented Oracle AutoVue Enterprise Visualization to standardize 2D and 3D CAD viewing and collaboration across its capital-projects organization in EMEA and worldwide. The deployment used AutoVue 3-D Professional Advanced as the visualization engine and was positioned within Saipem’s Document Management strategy to provide consistent multi-format viewing and review capabilities.
The implementation focused on core visualization and collaborative review capabilities common to Document Management solutions, including CAD viewing for 2D and 3D models, markup and redlining for technical reviews, and controlled review workflows to support engineering change and approval processes. Configuration emphasized standardized rendering and review templates to align engineering and project-management teams on drawing interpretation and revision handling.
Oracle AutoVue Enterprise Visualization was integrated with Saipem’s centralized document management system to streamline document access, shorten review cycles, and improve project visibility for engineering and project-management processes. The integrated architecture supported distributed access by project teams across EMEA and global project sites, enabling centralized storage with federated viewing and review sessions.
Governance concentrated on standardizing document review and approval workflows, centralizing access controls, and embedding visualization into engineering and project-management processes to ensure consistent reviews across capital projects. The deployment explicitly aimed to speed reviews and approvals and to improve project visibility, as reported by Saipem.
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2025 | 2025 |
|
Saipem CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Saipem EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2021 | 2021 |
|
Saipem ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Saipem PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Process Simulation | PLM and Engineering |
|
2024 | 2025 |
|
Saipem PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
Saipem Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2021 | 2021 |
|
Saipem IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Saipem CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EMM / MDM / MAM | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Saipem
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saipem Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saipem IT executives and key decision makers. This section highlights Saipem's latest recorded technology evaluations, including AVEVA Enterprise Resource Management (ERM) for Construction ERP on 2026-02-10, Asana for Project Portfolio Management on 2025-04-29, and IBM Planning Analytics for EPM on 2025-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saipem digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-10 | Saipem | Evaluated | AVEVA Group | AVEVA Enterprise Resource Management (ERM) | Construction ERP | ERP Services and Operations |
| 2025-04-29 | Saipem | Evaluated | Asana | Asana | Project Portfolio Management | PPM |
| 2025-03-04 | Saipem | Evaluated | IBM | IBM Planning Analytics | EPM | EPM |
| 2024-06-06 | Saipem | Evaluated |
|
|
Process Simulation | PLM and Engineering |
FAQ - APPS RUN THE WORLD Saipem Technographics
Saipem is a Oil, Gas and Chemicals organization based in Italy,
with around 32033 employees and annual revenues of $12.84 billion.
Saipem operates a diverse technology stack with applications such as
ServiceNow HR, Cisco Webex Meetings and Oracle AutoVue Enterprise Visualization,
covering areas like HR Service Delivery, Audio Video and Web Conferencing and Document Management.
Saipem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ServiceNow, Cisco Systems and Oracle.
Saipem recently adopted applications including
OpenText Documentum CM in 2025, AVEVA Engineering in 2024 and ServiceNow HR in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saipem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saipem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saipem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.