Saks Fifth Avenue
117 W 57th St,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-320-4700
Retail
Saks Fifth Avenue Technographics
Saks Fifth Avenue Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saks Fifth Avenue and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Saks Fifth Avenue employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saks Fifth Avenue has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Kahoot Learning Platform for Learning and Development in 2015, Oracle Retail (ex Retek) for Retail Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saks Fifth Avenue is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Kahoot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saks Fifth Avenue revenues, which have grown to $3.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saks Fifth Avenue intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saks Fifth Avenue Tech Stack and Enterprise Applications
Saks Fifth Avenue ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Saks Fifth Avenue deployed Oracle E-Business Suite as its ERP Financial application. The Oracle E-Business Suite implementation established a centralized financial environment to support core accounting and financial management functions across the organization.
Configuration work emphasized standard ERP Financial capabilities typical of Oracle E-Business Suite, including General Ledger, Accounts Payable, Accounts Receivable, fixed assets management, period close controls, chart of accounts design, and role based security for segregation of duties. The deployment applied ledger management and accounting workflow configuration to support month end close and statutory reporting processes.
Operational coverage focused on finance and accounting operations at Saks Fifth Avenue, with Oracle E-Business Suite used for transaction processing, reconciliation, and financial close orchestration. The application served as the primary ERP Financial system for corporate accounting activities and operational financial controls.
Since May 2017 a Senior Oracle EBS Database Administrator has supported the Oracle E-Business Suite environment, delivering database administration, patch management, performance tuning, backup and recovery, and ongoing operational support to maintain application availability and alignment with financial governance requirements.
|
|
|
|
|
ERP Financial | ERP |
|
2016 | 2016 |
|
|
|
|
|
ERP Financial | ERP |
|
2019 | 2019 |
|
|
|
|
|
Expense Management | ERP |
|
2003 | 2003 |
|
Saks Fifth Avenue HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kahoot | Legacy | Kahoot Learning Platform | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015 Saks Fifth Avenue implemented the Kahoot Learning Platform for Learning and Development, deploying it as a core tool used by the Credit Services Department to support call center associate training. The deployment is focused on classroom and continuous education use cases driven by the department instructional designer, with the Kahoot Learning Platform serving as the interactive game-based component of the learning stack.
The instructional workflow is anchored by a SharePoint Designer maintained information hub, which the Instructional Designer uses to continuously publish and update Learning E Modules, Trainer's Guides, classroom activities, and games. The Kahoot Learning Platform is used alongside Quizizz to gamify classroom sessions and to create interactive assessments and activities that complement instructor-led content and self-paced modules.
Operational scope is concentrated on the Credit Services Department and its call center associates, with content creation and maintenance processes run by the department instructional design function. Governance is informal and iterative, characterized by continuous content updates through SharePoint Designer and an ongoing cadence of classroom and continuous education sessions rather than a fixed enterprise rollout.
The Instructional Designer reports amazing results from the gamification approach using Kahoot and Quizizz, describing improved engagement in classroom settings. The narrative centers on the Kahoot Learning Platform within Saks Fifth Avenue Learning and Development, integrating information architecture on SharePoint and a practical mix of e-modules, trainer materials, and game-based activities to support call center training.
|
|
|
|
|
Workforce Management | HCM |
|
2017 | 2017 |
|
Saks Fifth Avenue ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Saks Fifth Avenue implemented Oracle Retail (ex Retek) in the Retail Management category. The implementation targeted enterprise merchandising and operational control functions within the retail organization.
The implementation included configuration and use of Oracle Retail modules with explicit training completed in RFS, BWM, BIS/BIT, and CMS Retek. These modules were used to configure retail financial processes, warehouse and inventory workflows, business intelligence reporting, and content management for merchandising assets.
Oracle Retail (ex Retek) was deployed to support transaction orchestration, assortment and pricing control, inventory visibility, and BI driven reporting consistent with Retail Management functional patterns. The deployment posture emphasized standard Oracle Retail application configuration and module level training to align system behavior with Saks Fifth Avenue business processes.
Governance activities focused on embedding module ownership into merchandising and finance process workflows and formalizing training completion as part of the rollout. Project notes record completed training in RFS, BWM, BIS/BIT, and CMS Retek as elements of operational readiness.
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2012 | 2012 |
|
Saks Fifth Avenue AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2024 | 2024 |
|
Saks Fifth Avenue AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
Saks Fifth Avenue Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2013 | 2018 |
|
Saks Fifth Avenue Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Saks Fifth Avenue Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Saks Fifth Avenue eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Product Information Management | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2000 | 2000 |
|
Saks Fifth Avenue CRM
Saks Fifth Avenue ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Incident Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
Saks Fifth Avenue PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
Saks Fifth Avenue Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2003 | 2003 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2003 | 2003 |
|
Saks Fifth Avenue TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
Saks Fifth Avenue PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
Saks Fifth Avenue IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Saks Fifth Avenue
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saks Fifth Avenue Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saks Fifth Avenue IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saks Fifth Avenue digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Saks Fifth Avenue Technographics
Saks Fifth Avenue is a Retail organization based in United States,
with around 13000 employees and annual revenues of $3.90 billion.
Saks Fifth Avenue operates a diverse technology stack with applications such as
Oracle E-Business Suite, Kahoot Learning Platform and Oracle Retail (ex Retek),
covering areas like ERP Financial, Learning and Development and Retail Management.
Saks Fifth Avenue has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Kahoot.
Saks Fifth Avenue recently adopted applications including
Salesforce Slack AI in 2024, Salesforce Agentforce (formerly Einstein Copilot) in 2024 and Salesforce Agentforce Service Agent in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saks Fifth Avenue’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saks Fifth Avenue’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saks Fifth Avenue technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.