Glasgow, G524BN,
United Kingdom
Sally Salon Services Technographics
Sally Salon Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sally Salon Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1430 Sally Salon Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sally Salon Services has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2014, ADP Total Absence Management for Absence and Leave Management in 2016, Microsoft Dynamics AX for Retail POS for Point Of Sale in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sally Salon Services is running and its propensity to invest more and deepen its relationship with Microsoft , WorldPay , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sally Salon Services revenues, which have grown to $214.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sally Salon Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sally Salon Services Tech Stack and Enterprise Applications
Sally Salon Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | HSO | 2014 | 2015 |
In 2014, Sally Salon Services implemented Microsoft Dynamics AX as its ERP Financial platform. The deployment targeted an AX 2012 R2 retail project and established the foundational finance and retail infrastructure to support point of sale and headquarters operations.
The implementation scope included infrastructure architecture analysis and installation of AOS and the Microsoft technology stack in collaboration with partner K3. Functional modules and capabilities implemented included Enterprise Portal, Data Management Framework tools for import and export model store operations, SSRS and SSAS reporting, kernel updates and patching, and retail configuration and POS build and deployment.
Operational coverage spanned development, test, UAT and production environments with explicit release management workflows to move X++ code and related objects and data from build to UAT to production. The team managed Application Integration Framework security and Business Connector configuration, SQL Server backup and restore, maintenance jobs, index management and daily verification, and troubleshooting for Retail Offline Sync Service and performance issues in production.
Governance and process changes centered on a formalized build and release manager role, code integrity controls and data refresh discipline, EP and AX code update processes driven by release notes from Microsoft partners, and knowledge transfer to permanent staff. Infrastructure scalability, capacity and supportability reviews were conducted with K3 to ensure maintainability of the Microsoft Dynamics AX environment.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Sally Salon Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Total Absence Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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Sally Salon Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX for Retail POS | Point Of Sale | ERP Services and Operations | HSO | 2014 | 2015 |
In 2014, Sally Salon Services implemented Microsoft Dynamics AX for Retail POS, deploying a Point Of Sale application to support retail store sales operations across its UK estate. HSO served as the SI/VAR for the initiative, with program workstreams aligning POS rollout, a central Microsoft Dynamics AX ERP solution and supporting infrastructure changes.
The implementation encompassed retail POS configuration and the central ERP components of Microsoft Dynamics AX for Retail POS, alongside infrastructure modules for backup, high availability and disaster recovery. Server virtualization and an enterprise UK infrastructure monitoring system were configured to support fault detection and system health monitoring, while Active Directory administration was extended to cover access and identity management for POS and server applications.
Operational deployment included head office systems and distributed store POS endpoints, with virtualized server architecture and HA/DR design to maintain continuity for transaction processing. Integrations were executed between the retail POS instances and the central Microsoft Dynamics AX ERP instance, and the program required coordination with server applications and network hardware to ensure end-to-end transaction flows and monitoring coverage.
Governance activities focused on detailed documentation, support handover guides, and identification of training requirements to upskill operations teams and store staff. The Infrastructure Support Analyst role owned escalated incident management, coordinating investigation, data gathering and prioritization, and worked with HSO and third-party vendors for quotations, purchases and ongoing support relationships.
Operational controls emphasized continual service improvement and proactive monitoring for system health, with formalized escalation paths so higher impact tickets were progressed to resolution by the senior IT team. Vendor relationships were cultivated to act as extended support for the retail POS and infrastructure footprint, and documentation and training materials were delivered as part of rollout and support handover.
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Sally Salon Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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Sally Salon Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sally Salon Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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Sally Salon Services TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Sally Salon Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sally Salon Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sally Salon Services
Apps Being Evaluated by Sally Salon Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-23 | Sally Salon Services | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |