Glasgow, G524BN,
United Kingdom
Sally Salon Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sally Salon Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1602 Sally Salon Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sally Salon Services has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2014, Salesforce Commerce Cloud for eCommerce in 2017, Workbooks CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sally Salon Services is running and its propensity to invest more and deepen its relationship with Microsoft , WorldPay , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sally Salon Services revenues, which have grown to $197.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sally Salon Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workbooks Online | Legacy | Workbooks CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Sally Salon Services implemented Workbooks CRM to manage its growing field sales teams and centralize sales activity in a cloud environment. The company had previously selected SageCRM during its vendor review, and chose Workbooks CRM to provide a cloud based front end for remote sales operations and quote management.
The implementation focused on core CRM capabilities, provisioning modules to manage emails, contacts, meetings and quotes within a single system. Workbooks CRM was configured to emphasize an intuitive user interface to drive adoption and to enable internal administrators to customise record layouts, workflows and management reports without heavy IT intervention.
The deployment used a cloud architecture with synchronization to the Outlook client to support email and calendar workflows for remote sales staff. Workbooks.com positioning indicates the platform can extend to order management, invoicing and supplier management, creating a pathway to expand operational scope beyond sales if required.
Governance and operational ownership were established for internal system maintenance, reflecting a deliberate choice to minimise on going administrative and internal IT costs. The rollout targeted two field sales teams with the option to add the Sales Support Team later to streamline internal workflows and improve customer service processes.
Sally Salon Services expected Workbooks CRM to improve the effectiveness of its sales teams and the quality of management reporting, while reducing ongoing administrative cost burdens. The implementation narrative ties the company, Workbooks CRM, CRM category and frontline sales functions into a consolidated cloud CRM deployment.
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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