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San Francisco Health Plan Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognizant Legacy Cognizant TriZetto QNXT Core Admin Processing System ERP Services and Operations n/a 2020 2020
In 2020, San Francisco Health Plan implemented Cognizant TriZetto QNXT as its Core Admin Processing System to support core administration and member processing workflows. The deployment anchored plan operations and configuration teams, with Cognizant identified as the application vendor and configuration staff documenting prototyping, analysis, system configuration and operational implementation tasks. Configuration and module work was performed by dedicated analysts who executed prototyping, system configuration, and process documentation activities. Staff demonstrated subject matter expertise across multiple key modules in Cognizant TriZetto QNXT and worked on module integration, recommending configuration best practices and partnering with lead analysts on complex changes. Operational delivery emphasized cross functional collaboration, with configuration teams working in conjunction with UAT and end users to develop and execute test plans and verify configuration changes. Analysts reviewed functional design and business requirements per established peer review guidelines, reported application defects to the vendor, and supported application upgrade efforts for Cognizant TriZetto QNXT. Governance and release controls were integral to the rollout, teams adhered to SFHPs Change Management/Release Management Policies and Procedures, submitted change requests in a timely manner, and produced required documentation to support changes. Analysts also developed and recommended operational process improvements and supported training efforts to align system configuration with business process and quality control objectives.
Medical Care Management ERP Services and Operations 2022 2023
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2018
In 2016 San Francisco Health Plan implemented Microsoft Power BI as its Analytics and BI platform to support reporting for sales and purchasing functions. The migration project moved reporting from Microsoft BI components SSRS, SSAS, SSIS and SQL Server Reporting to Microsoft Power BI, establishing a clear year and application association for the initiative. Work centered on developing Power BI reports to visualize existing report output and on implementing row level security within dashboards to enforce data access controls. The effort included a major data migration to transition SSRS reports to Microsoft Power BI, with targeted performance optimization through analysis and tuning of SQL queries against SQL Server sources. Critical reports prioritized for migration displayed sales data and purchase orders used to calculate inside and outside sales, retaining existing business logic while adapting visuals and models for Power BI. Architecturally the implementation centralized reporting on Microsoft Power BI while continuing to source data from SQL Server, with focus on query performance and model optimization to support interactive dashboards. Operational coverage emphasized sales and procurement business functions, replacing legacy report formats with Power BI dashboards and managed access via row level security. Governance changes accompanied the rollout, including configuration of security roles and adjustments to report ownership and deployment workflows as part of the migration to Microsoft Power BI.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
In 2021 San Francisco Health Plan implemented DocuSign eSignature as a Digital Signing solution to capture legally valid signatures through its public website. The deployment focused on enabling member facing digital signature capture for enrollment paperwork and consent forms, positioning DocuSign eSignature as the primary Digital Signing application for online document acceptance. The implementation leverages DocuSign eSignature capabilities such as reusable templates, envelope routing, recipient authentication options, and audit trail logging to support compliance and document lifecycle control. Integration was executed at the website layer to present embedded or redirect signing experiences for members, and governance activity centered on central template management and role based control over signature workflows to standardize member communications and document retention processes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at San Francisco Health Plan
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by San Francisco Health Plan Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD San Francisco Health Plan Technographics

San Francisco Health Plan is a Healthcare organization based in United States, with around 500 employees and annual revenues of $70.0 million.

San Francisco Health Plan operates a diverse technology stack with applications such as Cognizant TriZetto QNXT, Microsoft Power BI and DocuSign eSignature, covering areas like Core Admin Processing System, Analytics and BI and Digital Signing.

San Francisco Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cognizant, Microsoft and DocuSign.

San Francisco Health Plan recently adopted applications including Zeomega Jiva in 2022, DocuSign eSignature in 2021 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of San Francisco Health Plan’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates San Francisco Health Plan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete San Francisco Health Plan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.