Redwood City, 94063, CA,
United States
County of San Mateo, CA Technographics
County of San Mateo, CA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by County of San Mateo, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5400 County of San Mateo, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that County of San Mateo, CA has purchased the following applications: IBM Maximo CMMS for Computerized Maintenance Management (CMMS) in 2020, Microsoft 365 for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems County of San Mateo, CA is running and its propensity to invest more and deepen its relationship with IBM , Civix , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing County of San Mateo, CA revenues, which have grown to $2.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for County of San Mateo, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
County of San Mateo, CA Tech Stack and Enterprise Applications
County of San Mateo, CA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 the County of San Mateo, CA contracted to implement IBM Maximo CMMS to manage the county's construction, heavy equipment, facilities, and fleet asset portfolios. The procurement was approved by a Board of Supervisors resolution adopted on June 2, 2020, initiating purchase and implementation activities under a defined contract term.
The implementation focused on Computerized Maintenance Management (CMMS) capabilities, including an enterprise asset registry and portfolio management, work order management, preventive maintenance scheduling, and fleet maintenance workflows tailored to Public Works operations. IBM Maximo CMMS was configured to centralize asset hierarchies, maintenance plans, and inventory controls consistent with county maintenance processes and asset lifecycle management requirements.
Operational coverage was scoped to the Department of Public Works and specifically addressed county construction assets, heavy equipment, facilities, and fleet vehicles across county-managed sites. The agreement defined a purchase and implementation window from June 15, 2020 through June 30, 2021 for initial deployment and commissioning activities.
Procurement was executed through Carahsoft Technology, Inc. as the reseller for IBM Maximo, under a contract not to exceed $1,008,740, and the Director of Public Works was authorized to execute contract amendments that modify the county's maximum fiscal obligation by up to $25,000 or adjust the contract term and services within existing fiscal provisions. The resolution and attached agreements established the governance authority for contract execution and controlled amendment during the initial implementation period.
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Grant Management | ERP Services and Operations |
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2020 | 2021 |
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County of San Mateo, CA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, County of San Mateo, CA implemented Microsoft 365 as a Collaboration platform to consolidate productivity, communications, and content services across county departments. Microsoft 365 is used on the county website and was adopted to provide enterprise email, team collaboration, document management, and web content support.
The deployment follows a cloud SaaS architecture, leveraging core Microsoft 365 components including Office desktop and web applications, Exchange Online email, SharePoint Online content services, Microsoft Teams collaboration, and OneDrive for Business file synchronization. Implementation scope covered county administrative and service delivery functions, and included identity and access management workflows and governance adjustments to align collaboration processes with county IT operations.
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County of San Mateo, CA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 County of San Mateo, CA implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment uses DocuSign eSignature as a cloud based digital signature service embedded into web workflows to capture and manage consent and signature collection on online forms, with server side envelope creation and embedded signing sessions instrumented for web delivery.
Functional capabilities implemented include template driven envelope management, recipient authentication options, audit trail and time stamped signed documents, and automated signature routing consistent with Digital Signing workflows. Integrations are centered on the county website as the front end touchpoint, enabling embedded signing and redirect based signing flows, while governance focused on preserving audit logs and signature provenance for public records and web channel workflow orchestration.
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County of San Mateo, CA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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County of San Mateo, CA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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County of San Mateo, CA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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County of San Mateo, CA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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County of San Mateo, CA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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County of San Mateo, CA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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County of San Mateo, CA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at County of San Mateo, CA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by County of San Mateo, CA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-14 | County of San Mateo, CA | Evaluated | Coupa Software | Coupa Supplier Portal | Supplier Relationship Management | Procurement |
| 2024-12-09 | County of San Mateo, CA | Evaluated | Software AG | Software AG webMethods | API Management, iPaaS (Integration Platform as a Service) | PaaS |