Sandy City, UT
10000 S Centennial Pkwy,
Sandy, 84070, UT,
United States
Sandy, 84070, UT,
United States
1 801-568-7100
Government
Sandy City, UT Technographics
Sandy City, UT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sandy City, UT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 487 Sandy City, UT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sandy City, UT has purchased the following applications: CivicPlus Pay for Payment Processing in 2018, Pendo Adopt for Digital Adoption in 2021, CivicEngage for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sandy City, UT is running and its propensity to invest more and deepen its relationship with CivicPlus , Pendo.io , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sandy City, UT revenues, which have grown to $118.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sandy City, UT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sandy City, UT Tech Stack and Enterprise Applications
Sandy City, UT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicPlus Pay | Payment Processing | ERP | n/a | 2018 | 2020 |
In 2018 Sandy City, Utah implemented CivicPlus Pay alongside CivicPlus Process Automation to digitize resident-facing workflows and enable online payments. CivicPlus Pay was deployed as the Payment Processing component of the initiative to support a variety of online self-service workflows referenced in the CivicPlus case study.
The implementation configured CivicPlus Pay to surface payment-enabled self-service pages and to work in tandem with CivicPlus Process Automation workflow triggers. Configuration work focused on embedding payment forms and checkout workflows into automated resident interactions, preserving municipal controls over payment authorization and settlement processes within the CivicPlus platform.
Operational coverage encompassed city departments with finance and payments responsibility, and the solution was made available through the city digital access channels to residents of Sandy City, Utah. Sandy City issued an RFP in 2018 to procure the CivicPlus solution set, and deployments were accelerated during the COVID-19 period to expand online access to municipal services.
Governance and rollout were organized around departmental ownership by finance and payments teams, with process automation driving handoffs between service workflows and payment capture. CivicPlus Pay is explicitly listed in the case study as the deployed Payment Processing application supporting the citys online self-service and payment objectives.
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Sandy City, UT HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2021 | 2021 |
In 2021, Sandy City, UT deployed Pendo Adopt on its public website. Pendo Adopt is being used for Digital Adoption to instrument the site for product analytics, in-app guidance, and user onboarding flows that target citizen-facing services and online transactions.
Deployment is implemented via client-side web instrumentation with the Pendo Adopt snippet embedded across site pages, configured for page-level tagging, feature usage tracking, and context-aware guidance. Operational ownership and governance are centered on the city digital services and IT teams, with content authoring and staged guidance rollouts aligned to service delivery and customer support workflows.
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Sandy City, UT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Sandy City, UT deployed CivicEngage on its public website as the citywide Citizen Engagement platform. CivicEngage serves as the primary web-facing application for civic communications and online citizen interactions, linking municipal content and service access to a single public portal.
The implementation emphasizes Citizen Engagement capabilities, with configuration focused on content management for news and announcements, event calendars, subscription and e-notification management, online forms and service request intake, and a citizen-facing service directory. CivicEngage was configured to support editorial workflows, role-based content publishing, and modular page templates to standardize presentation across departmental pages.
Operational coverage centers on the city website as the consolidated citizen touchpoint, supporting communications and online service delivery across municipal departments. Deployment architecture is web-hosted CivicEngage tooling integrated into the city's digital channel strategy, with the application delivering public-facing content, calendar and event management, and intake forms directly on sandy.utah.gov.
Governance practices implemented with CivicEngage include centralized content governance, delegated editorial ownership by department, and workflow controls for approvals and publication scheduling. Rollout and adoption emphasized training for communications staff and departmental content owners to sustain ongoing content operations and citizen engagement workflows.
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Customer Experience | CRM |
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2021 | 2021 |
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Sandy City, UT ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Sandy City, UT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sandy City, UT
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sandy City, UT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sandy City, UT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sandy City, UT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sandy City, UT Technographics
Sandy City, UT is a Government organization based in United States,
with around 487 employees and annual revenues of $118.0 million.
Sandy City, UT operates a diverse technology stack with applications such as
CivicPlus Pay, Pendo Adopt and CivicEngage,
covering areas like Payment Processing, Digital Adoption and Citizen Engagement .
Sandy City, UT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CivicPlus and Pendo.io.
Sandy City, UT recently adopted applications including
Pendo Adopt in 2021, CivicEngage in 2021 and Qualtrics CustomerXM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sandy City, UT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sandy City, UT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sandy City, UT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.