Santa Rosa, 95405-8647, CA,
United States
Santa Rosa, City Of Technographics
Santa Rosa, City Of Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Santa Rosa, City Of and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21 Santa Rosa, City Of employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Santa Rosa, City Of has purchased the following applications: Avenu BizLicenseOnline for Payment Processing in 2012, Avenu Banner Leave for Absence and Leave Management in 2012, Avenu Banner Finance for Government ERP in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Santa Rosa, City Of is running and its propensity to invest more and deepen its relationship with Avenu Insights & Analytics , Microsoft , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Santa Rosa, City Of revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Santa Rosa, City Of intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Santa Rosa, City Of Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Avenu Insights & Analytics | Legacy | Avenu BizLicenseOnline | Payment Processing | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, Santa Rosa, City Of engaged Avenu Insights & Analytics to deploy Avenu BizLicenseOnline to support business-license administration and electronic payment workflows. The engagement focused on finance and tax administration, provisioning a centralized portal to manage renewals, notices, and payment capture for municipal business licenses.
Avenu BizLicenseOnline was configured to generate and distribute business license renewal notices and to accept and reconcile online payments, reflecting Payment Processing capabilities such as customer-facing self-service billing, payment capture, and automated notice generation. The configuration emphasized portal-based license renewals and payment workflows consistent with municipal payment processing implementations.
Operational coverage targeted city finance and business-license administration functions in California, with the portal handling approximately 13,000 business license renewal notices during the engagement. According to the vendor case study, the revenue-recovery work associated with those notices uncovered over $22 million in previously uncollected revenue.
Governance and process changes centered on aligning notice generation, online payment reconciliation, and revenue recovery procedures under municipal finance ownership, while business licensing teams managed renewal workflows through the portal. The implementation narrative centers on Avenu BizLicenseOnline as the Payment Processing layer supporting licensing renewals, payments, and revenue administration for the city.
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Payment Processing | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Avenu Insights & Analytics | Legacy | Avenu Banner Leave | Absence and Leave Management | HCM | n/a | 2012 | 2012 |
In 2012, Santa Rosa, City Of selected Avenu Banner Finance as part of a procurement involving the Avenu Banner suite. Avenu Banner Leave is the Absence and Leave Management application within that suite, and Avenu markets Banner Human Resources and leave management alongside Banner Finance, indicating Banner Leave could be provisioned to manage municipal time off and leave workflows for the city.
As an Absence and Leave Management application, Avenu Banner Leave would be configured to centralize leave balances, manage accruals, route employee leave requests through configurable approval workflows, and anchor absence records to HR and payroll master data in the Banner environment. Operational coverage would center on municipal human resources and payroll administration across city departments, with governance driven by HR policy mapping, approval workflows, and absence classification rules to support compliance and consistent leave administration for Santa Rosa, City Of.
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Core HR | HCM |
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2012 | 2012 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Environment, Health and Safety (EHS) | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2012 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avenu Insights & Analytics | Legacy | Avenu Banner Finance | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Santa Rosa, City Of engaged Avenu Insights & Analytics and implemented Avenu Banner Finance as part of a municipal finance program. Avenu Banner Finance was deployed for Government ERP functions to support finance and administration alongside Avenu’s long-term stewardship of the city’s revenue, permitting, and tax-related systems.
The implementation centered on finance and administration capabilities consistent with a Government ERP, including general ledger, accounts payable, accounts receivable, billing and revenue management, and tax administration workflows. Configuration emphasized municipal revenue workflows and permit fee accounting to align finance ledgers with the city’s permitting and planning system work that began in 2012.
Operational coverage spanned the city’s finance, revenue, permitting, and tax departments, with Avenu integrations linking Avenu Banner Finance to the revenue recovery program and the permitting/planning replacement effort. Governance and process changes focused on centralizing municipal revenue processes and instituting ongoing revenue recovery controls, a multi-year engagement that has driven millions in recovered revenue over time.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2020 | 2020 |
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Citizen Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Santa Rosa, City Of
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Santa Rosa, City Of Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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