Boston, 02116-5385, MA,
United States
Sapient Corporation Technographics
Sapient Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sapient Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11945 Sapient Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sapient Corporation has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, 6sense Account Engagement Platform for Account Based Marketing in 2023, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sapient Corporation is running and its propensity to invest more and deepen its relationship with Adobe Systems , Zoom Video Communications , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sapient Corporation revenues, which have grown to $1.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sapient Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sapient Corporation Tech Stack and Enterprise Applications
Sapient Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Sapient Corporation deployed Adobe Connect on their website, establishing Adobe Connect as the externally accessible Audio Video and Web Conferencing platform for client-facing sessions. The implementation surfaces conferencing capabilities directly through sapient.com to support scheduled webinars, client meetings, and interactive online presentations.
Adobe Connect provides typical Audio Video and Web Conferencing capabilities such as virtual meeting rooms, persistent session URLs, multi-party audio and video, screen sharing, chat and polling, content upload and recording, and on-demand playback. The deployment emphasizes web-embedded meeting experiences and recorded content publishing to maintain continuity for external audiences and prospects.
Operational scope centers on public-facing engagement managed via the corporate website, with functional impact on client engagement, marketing events, and remote demonstration workflows. Governance focuses on session administration, access controls, content publishing workflows and coordination between IT and marketing to ensure consistent external presentation and availability of recorded sessions.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Sapient Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, Sapient Corporation implemented 6sense Account Engagement Platform on its website to support Account Based Marketing initiatives. The deployment embeds the 6sense Account Engagement Platform into Sapient's customer facing site to capture visit level signals and account intent for digital engagement workflows.
Configuration aligns with typical Account Based Marketing capabilities, including account identification, intent data capture, engagement scoring, and web personalization to surface account insights for demand generation. These functional modules within 6sense Account Engagement Platform are used to drive account orchestration and to enrich marketing workflows with website derived signals.
Operational ownership sits with marketing, demand generation, and digital experience teams, aligning account engagement outputs to sales outreach and ABM programs. Governance focuses on tag management and data governance for website collected signals, plus ongoing tuning of intent models and segmentation to maintain account mapping and campaign targeting.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sapient Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Sapient Corporation deployed Atlassian Jira Service Desk to address IT Service Management requirements. Atlassian Jira Service Desk is exposed on Sapient.com and functions as a web based service portal for intake and ticketing.
The implementation leverages standard IT Service Management modules such as incident management, service request fulfillment, configurable service level agreements, queue based routing, automation for ticket triage, and integrated knowledge base access. Atlassian Jira Service Desk was configured to support form based intake, categorization and prioritization workflows, agent queues, and dashboard reporting to provide operational visibility into support activity.
Operational scope centers on IT operations and the corporate service desk, with the website portal serving both internal users and external stakeholders. Governance was formalized through defined request lifecycles, role based access controls for agents and requesters, and escalation and SLA rules to align support processes with corporate service policies.
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Sapient Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sapient Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sapient Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | Sapient Corporation | Evaluated | Oracle | Oracle Fusion Cloud Supply Chain Planning | Supply Chain Management | SCM |
| 2025-12-17 | Sapient Corporation | Evaluated | Avaya | Avaya Voice Portal | Call Center | CRM |
| 2025-04-28 | Sapient Corporation | Evaluated | Alorica | Alorica Customer Experience Management | Customer Experience | CRM |
| 2024-09-11 | Sapient Corporation | Evaluated |
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Trading Platform, Portfolio and Investment Management | Investment Management |