Sarris Candies
511 Adams Ave,
Canonsburg, 15317, PA,
United States
Canonsburg, 15317, PA,
United States
1 724-745-4042
Manufacturing
Sarris Candies Technographics
Sarris Candies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sarris Candies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Sarris Candies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sarris Candies has purchased the following applications: Microsoft Dynamics SL for ERP Financial in 2011, JivoChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sarris Candies is running and its propensity to invest more and deepen its relationship with Microsoft , JivoChat , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sarris Candies revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sarris Candies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sarris Candies Tech Stack and Enterprise Applications
Sarris Candies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics SL | ERP Financial | ERP | n/a | 2011 | 2012 |
Sarris Candies implemented Microsoft Dynamics SL in 2011 to manage accounting functions across the business. The deployment is framed under the ERP Financial category and was oriented to centralize general ledger, accounts payable, and accounts receivable workflows using Microsoft Dynamics SL.
Microsoft Dynamics SL was configured for general ledger, accounts payable, accounts receivable, cash management, fixed assets, and financial reporting, reflecting standard ERP Financial capabilities. Configuration work emphasized financial period controls, chart of accounts harmonization, and transaction level audit trails to support manufacturing finance processes. The implementation included standard invoicing and payment workflows and month end close orchestration.
Support and ongoing administration of Microsoft Dynamics SL are managed internally by Sarris Candies IT and finance staff. Operational coverage centers on finance and accounting functions for the United States based manufacturer, with governance establishing centralized control over chart of accounts and close processes and internal teams responsible for configuration changes, patching, and user support.
|
Sarris Candies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sarris Candies deployed JivoChat on its public website. Sarris Candies implemented JivoChat as a Chatbots and Conversational AI application to handle customer-facing chat for online order inquiries and consumer support.
The deployment centered on the embedded website chat widget, automated response flows, an operator console for live agents, and offline messaging to capture leads outside business hours. Configuration emphasized canned responses, visitor monitoring and scripted conversational flows to triage requests and collect contact information.
No external integrations are documented in the available source material, so the implementation appears contained to the website channel. Operational ownership is aligned to customer service and e-commerce teams, which defined agent schedules, escalation routing and chat handling procedures for JivoChat on the Sarris Candies site.
|
Sarris Candies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Sarris Candies implemented Microsoft 365 as its Collaboration platform. The deployment covered the company’s 350 employees and focused on consolidating email, team collaboration, and document management across its US corporate and manufacturing operations. Microsoft 365 serves as the application providing unified productivity and communication tooling for the organization.
The Microsoft 365 implementation uses core Collaboration capabilities common to the suite, including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office desktop applications. Configuration concentrated on Teams and SharePoint to enable cross-functional collaboration and content governance, with OneDrive used for individual file mobility. Public page source for the Sarris Candies website indicates active use of Microsoft 365 related assets on the site.
Governance was structured around standard Microsoft 365 constructs, applying centralized identity and access controls, mailbox and Teams policy configuration, and SharePoint site provisioning workflows to manage permissions and retention. Rollout and change management aligned IT controls with corporate and operations stakeholders to onboard administrative and production users, and documentation and policy controls were applied to support ongoing operations. The Microsoft 365 deployment underpins core business functions for Sarris Candies in communications, document collaboration, and knowledge management.
|
Sarris Candies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
Sarris Candies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2024 | 2024 |
|
Sarris Candies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
Sarris Candies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Sarris Candies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
CEO | CXO | Operations | |
|
|
|
IT Manager,Retail Operations Manager, Fundraising Specialist | Manager | Operations | |
|
|
|
Director of Operations | Director | Operations | |
|
|
|
Vice President Vendor Relations | VP | Operations | |
|
Apps Being Evaluated by Sarris Candies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sarris Candies IT executives and key decision makers. This section highlights Sarris Candies's latest recorded technology evaluations, including Ivy Distribution Management System (DMS) for Distribution ERP on 2026-06-25 and Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sarris Candies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-25 | Sarris Candies | Evaluated | Ivy Mobility | Ivy Distribution Management System (DMS) | Distribution ERP | ERP Services and Operations |
| 2025-01-13 | Sarris Candies | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Sarris Candies Technographics
Sarris Candies is a Manufacturing organization based in United States,
with around 350 employees and annual revenues of $50.0 million.
Sarris Candies operates a diverse technology stack with applications such as
Microsoft Dynamics SL, JivoChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sarris Candies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and JivoChat.
Sarris Candies recently adopted applications including
USPS Click-N-Ship in 2024, Microsoft 365 in 2021 and Barracuda Email Security Gateway in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sarris Candies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sarris Candies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sarris Candies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.