Saudi Home Loans
Al Murabba, King Abdulaziz Road PO Box. 27072,
Riyadh, 11417,
Saudi Arabia
Riyadh, 11417,
Saudi Arabia
966 800 1221 228
Banking and Financial Services
Saudi Home Loans Technographics
Saudi Home Loans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saudi Home Loans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 Saudi Home Loans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saudi Home Loans has purchased the following applications: 3i Infotech Kastle Universal Lending System for Loan Management in 2015, LiveChat for Chatbots and Conversational AI in 2019, 3i Infotech Kastle Treasury for Treasury Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saudi Home Loans is running and its propensity to invest more and deepen its relationship with 3i Infotech , LiveChat, Inc. , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saudi Home Loans revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saudi Home Loans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saudi Home Loans Tech Stack and Enterprise Applications
Saudi Home Loans ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech Kastle Universal Lending System | Loan Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Saudi Home Loans implemented 3i Infotech Kastle Universal Lending System. The deployment is classified in the Loan Management category and is part of a coordinated adoption of 3i Infotech software that also includes ORION and KASTLE Treasury, positioning the 3i Infotech Kastle Universal Lending System at the center of lending operations.
The Kastle Universal Lending System was configured to support core loan lifecycle workflows consistent with Loan Management platforms, including origination intake, underwriting decision support, servicing orchestration and collections processing. Configuration work emphasized a unified data model for customer and loan records, rule-driven credit decisioning, and standardized reporting and audit trails to support lending, risk and finance functions.
Integration scope explicitly includes ORION and KASTLE Treasury within the same vendor suite, enabling transactional handoffs between lending, treasury and internal systems, and consolidating data management processes. Operational coverage spans lending operations, risk and compliance, finance and human resource management, with the implementation aligning application-level data flows to internal HR and data management processes.
Governance and process changes centered on establishing centralized loan data governance, workflow standardization for credit and servicing teams, and a phased rollout of modules to reduce operational disruption. Implementation activities included configuration, data consolidation and system-to-system orchestration across the 3i Infotech suite to embed lending operations within Saudi Home Loans enterprise applications environment.
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Saudi Home Loans AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Saudi Home Loans deployed LiveChat in a Chatbots and Conversational AI implementation on its public website. The LiveChat deployment surfaces an embedded chat widget for real-time customer engagement and lead capture across the firm’s digital storefront. The implementation supports customer service and sales functions, handling inbound client inquiries and routing conversations to internal agents.
Architecturally the solution follows a cloud hosted SaaS model with a browser based agent console and a client facing JavaScript widget embedded in site pages, consistent with Chatbots and Conversational AI deployments. Configuration included conversation templates, canned responses, and transcript capture, with operational governance assigned to contact center agents and digital channel owners. The rollout focused on online channels to centralize front line digital interactions and standardize response workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Saudi Home Loans TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3i Infotech | Legacy | 3i Infotech Kastle Treasury | Treasury Management | TRM | n/a | 2015 | 2015 |
In 2015, Saudi Home Loans implemented 3i Infotech Kastle Treasury as part of a coordinated adoption of 3i Infotech business software. The 3i Infotech Kastle Treasury project was positioned to address the firm’s Treasury Management requirements while being delivered alongside ORION and KASTLE Universal Lending (ULS) to cover complementary operational domains.
The Kastle Treasury deployment incorporated core treasury modules typical of Treasury Management, including cash and liquidity management, payments orchestration, treasury accounting, and consolidated treasury reporting. Configuration work emphasized standardizing cash workflows and aligning the corporate chart of accounts to support finance and treasury operational processes.
Implementation included integration into SHL internal systems and centralized data management capabilities to unify transaction data and support reconciliation workflows, while KASTLE Universal Lending and ORION handled lending and broader internal application needs. Operational coverage targeted Saudi Home Loans finance and treasury operations, data management teams, and human resource management processes across SHL operations in Saudi Arabia.
Governance and process changes established centralized treasury controls, role based access for finance and data teams, and standardized approval flows for cash positioning and payment execution. The rollout required cross functional coordination between treasury, finance, IT, and HR to synchronize data flows, control points, and operational procedures.
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IT Decision Makers and Key Stakeholders at Saudi Home Loans
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Saudi Home Loans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saudi Home Loans IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saudi Home Loans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Saudi Home Loans Technographics
Saudi Home Loans is a Banking and Financial Services organization based in Saudi Arabia,
with around 380 employees and annual revenues of $61.0 million.
Saudi Home Loans operates a diverse technology stack with applications such as
3i Infotech Kastle Universal Lending System, LiveChat and 3i Infotech Kastle Treasury,
covering areas like Loan Management, Chatbots and Conversational AI and Treasury Management.
Saudi Home Loans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as 3i Infotech and LiveChat, Inc..
Saudi Home Loans recently adopted applications including
Tawk.to in 2021, LiveChat in 2019 and 3i Infotech Kastle Universal Lending System in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saudi Home Loans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Saudi Home Loans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saudi Home Loans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.