Dallas, 75207, TX,
United States
Saxton Group Technographics
Saxton Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Saxton Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Saxton Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Saxton Group has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Birdeye Platform for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Saxton Group is running and its propensity to invest more and deepen its relationship with Workday , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Saxton Group revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Saxton Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Saxton Group Tech Stack and Enterprise Applications
Saxton Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2022 | 2022 |
|
|
|
|
|
Recruiting | HCM |
|
2021 | 2021 |
|
Saxton Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Saxton Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Birdeye | Legacy | Birdeye Platform | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Saxton Group implemented the Birdeye Platform as a Customer Experience application to centralize guest feedback across its multi unit McAlister's Deli restaurant footprint in the United States. Implementation began in June 2018 and focused on reviews and ticketing to capture real time guest feedback, provide public review responses, and create actionable tickets for local operators.
The deployment of Birdeye Platform emphasized reviews and ticketing modules, with configuration to automate review solicitation, route tickets to the appropriate store or operations contact, and track ticket lifecycle through to closure. Functional capabilities implemented included real time feedback collection, review monitoring and response workflows, ticket creation and assignment, and closure tracking consistent with standard Customer Experience platform functionality.
Operational coverage spanned Saxton Group's multi unit restaurants, engaging store managers and central operations teams to convert guest feedback into local operational changes and follow up actions. The implementation narrative centers on operationalizing guest feedback across franchisee operations, linking customer experience signals to store level accountability and corporate oversight.
Governance and rollout began in June 2018 with centralized program oversight and localized execution by store and regional managers, and outcomes reported in the vendor case study include higher review volume, improved star ratings, faster ticket closure, and measurable same store sales improvements as a result of the Birdeye Platform deployment.
|
Saxton Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Saxton Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President of People | VP | HR | ||||
| HR Business Partner | Manager | HR | ||||
| HR Business Partner | Manager | HR | ||||
| Chief Information Officer | CXO | IT |
Apps Being Evaluated by Saxton Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||