AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Saxton Group Tech Stack and Enterprise Applications

Saxton Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Paradox Olivia Chatbot Recruiting Chatbot HCM n/a 2022 2022
Recruiting HCM 2021 2021
Saxton Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
Saxton Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Birdeye Legacy Birdeye Platform Customer Experience CRM n/a 2018 2018
In 2018, Saxton Group implemented the Birdeye Platform as a Customer Experience application to centralize guest feedback across its multi unit McAlister's Deli restaurant footprint in the United States. Implementation began in June 2018 and focused on reviews and ticketing to capture real time guest feedback, provide public review responses, and create actionable tickets for local operators. The deployment of Birdeye Platform emphasized reviews and ticketing modules, with configuration to automate review solicitation, route tickets to the appropriate store or operations contact, and track ticket lifecycle through to closure. Functional capabilities implemented included real time feedback collection, review monitoring and response workflows, ticket creation and assignment, and closure tracking consistent with standard Customer Experience platform functionality. Operational coverage spanned Saxton Group's multi unit restaurants, engaging store managers and central operations teams to convert guest feedback into local operational changes and follow up actions. The implementation narrative centers on operationalizing guest feedback across franchisee operations, linking customer experience signals to store level accountability and corporate oversight. Governance and rollout began in June 2018 with centralized program oversight and localized execution by store and regional managers, and outcomes reported in the vendor case study include higher review volume, improved star ratings, faster ticket closure, and measurable same store sales improvements as a result of the Birdeye Platform deployment.
Saxton Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Saxton Group

First Name Last Name Title Function Department Email Phone
Vice President of People VP HR
HR Business Partner Manager HR
HR Business Partner Manager HR
Chief Information Officer CXO IT

Apps Being Evaluated by Saxton Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Saxton Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Saxton Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Saxton Group Technographics
Saxton Group is a Leisure and Hospitality organization based in United States, with around 3500 employees and annual revenues of $600.0 million.
Saxton Group operates a diverse technology stack with applications such as Paradox Olivia Chatbot, Google Workspace (Formerly Google G-Suite) and Birdeye Platform, covering areas like Recruiting Chatbot, Collaboration and Customer Experience.
Saxton Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday, Google and Birdeye.
Saxton Group recently adopted applications including Paradox Olivia Chatbot in 2022, Slack Connect in 2022 and Fastly in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Saxton Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Saxton Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Saxton Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.