San Francisco, 94107, CA,
United States
Scribd Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Scribd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 103 Scribd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scribd has purchased the following applications: Sift Science Digital Trust Platform for ML and Data Science Platforms in 2021, Zendesk Service for Customer Support in 2015, Rackspace Mailgun for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scribd is running and its propensity to invest more and deepen its relationship with Sift Science , Zendesk , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scribd revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scribd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | Direct from vendor | 2015 | 2015 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Mailgun | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019, Scribd implemented Rackspace Mailgun as its Transactional Email platform. The deployment supported marketing, lifecycle, and transactional email programs across the United States and international markets, with messaging in English, Spanish, and Portuguese, and scaled to about 1 million transactional sends per day.
Rackspace Mailgun was configured to handle both lifecycle automation and high-volume transactional SMTP and API sends, and it was deployed alongside Iterable to separate campaign orchestration from deliverability management. The implementation included an IP warm-up program that staged 11 dedicated IPs to establish sending reputation and improve inbox placement.
Integration with Iterable centralized campaign orchestration, template control, and attribution, enabling faster onboarding workflows for new campaigns and templates. Operational coverage extended across marketing and product teams responsible for user lifecycle messaging, with sending and deliverability controls implemented for domestic and international audience segments.
Governance focused on staged IP warm-up and sending cadence controls to manage reputation and deliverability, and routing between Rackspace Mailgun and Iterable supported clearer attribution. The rollout explicitly resulted in faster onboarding workflows, improved attribution, and more reliable deliverability as reported by Scribd.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2007 | 2007 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
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| Date | Company | Status | Vendor | Product | Category | Market |
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