AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

SEAC SPA Tech Stack and Enterprise Applications

SEAC SPA Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2014 2014
In 2014, SEAC implemented Joomla 3.9 as its Web Content Management solution for the corporate website. SEAC implemented Joomla 3.9 for public-facing content management to support marketing and communications business functions, using the application to centralize page publishing and editorial control on its site. Joomla 3.9, a PHP-based content management system, delivers standard Web Content Management capabilities including WYSIWYG content authoring, template and theme management, an extension-driven module model, and role-based access control for editorial governance. The implementation aligns with common Joomla operational patterns that run on a LAMP-style hosting stack and use the Joomla administrative back end for content workflows, user roles, and template-driven site structure.
SEAC SPA CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2019 2019
In 2019, SEAC implemented Zendesk Service on its website to centralize Customer Support operations. The deployment used Zendesk Service as a cloud-hosted customer service platform embedded via a web widget, capturing inbound customer requests and converting them into tracked support tickets. The project targeted SEAC's customer service organization within the professional services firm based in Italy and aligned web-based contact flows with dedicated agent queues and role assignments. Functionally the Zendesk Service implementation focused on core ticketing, web widget capture, configurable agent workflows, SLA driven queueing, and a knowledge base for self-service, reflecting standard Customer Support modules. Governance centered on defining agent roles, ticket routing rules, response macros, and reporting instrumentation to provide operational visibility into ticket volumes and resolution activity, with configuration oriented toward steady-state support operations rather than bespoke integrations.
Marketing Automation CRM 2018 2018

IT Decision Makers and Key Stakeholders at SEAC SPA

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SEAC SPA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SEAC SPA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SEAC SPA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SEAC SPA Technographics
SEAC SPA is a Professional Services organization based in Italy, with around 450 employees and annual revenues of $43.0 million.
SEAC SPA operates a diverse technology stack with applications such as Joomla 3.9 and Zendesk Service, covering areas like Web Content Management and Customer Support.
SEAC SPA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Joomla and Zendesk.
SEAC SPA recently adopted applications including Zendesk Service in 2019, MailUp in 2018 and Joomla 3.9 in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SEAC SPA’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SEAC SPA’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SEAC SPA technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.