Tokyo, 150-0001,
Japan
SECOM CO. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SECOM CO. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59436 SECOM CO. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SECOM CO. has purchased the following applications: Microsoft 365 for Collaboration in 2022, DocuSign eSignature for Digital Signing in 2023, Sprocket for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SECOM CO. is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Sprocket or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SECOM CO. revenues, which have grown to $9.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SECOM CO. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, SECOM CO. deployed Microsoft 365 to establish a centralized Collaboration platform across its corporate environment in Japan. Microsoft 365 serves as the primary Collaboration solution providing cloud-hosted productivity, messaging, and team collaboration capabilities.
The implementation emphasizes core Microsoft 365 modules, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for synchronous collaboration and meetings, OneDrive for Business for user file storage, and the Office productivity applications. Configuration patterns reflect tenant-level service configuration, user provisioning and role-based access to support content governance and information classification.
Governance appears focused on centralized tenant administration, policy-driven access controls and corporate compliance settings to manage collaboration artifacts and communications. Public-facing signals indicate SECOM CO. uses Microsoft 365 in support of website-linked collaboration assets and corporate communications, aligning Collaboration functionality with internal knowledge management and cross-team communication workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, SECOM CO. deployed DocuSign eSignature as a Digital Signing solution on its website. The implementation embeds DocuSign eSignature into customer-facing web flows to capture legally binding signatures and present signing ceremonies within the corporate site. The deployment architecture emphasizes web-hosted signing and embedded signing sessions, using template-driven envelope creation to standardize documents and route signatures while maintaining session-level authentication and audit logging. This configuration supports common Digital Signing operational controls such as signing ceremony orchestration, envelope lifecycle management, and tamper-evident audit trails.
Functional capabilities implemented include template management, envelope creation and routing, embedded signing ceremonies, and persistent audit trail retention, aligning with Digital Signing workflows for customer contracts, service agreements, and consent capture on SECOM CO.'s website. Operational scope is centered on the public web channel rather than internal back-office systems, with governance implied through centralized template controls, role-based access to signing templates, and consolidated retention of signed artifacts for compliance. The implementation restates DocuSign eSignature as the Digital Signing tool used on SECOM CO.'s website, and the configuration prioritizes web integration and signing workflow orchestration to support customer-facing agreement processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sprocket | Legacy | Sprocket | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, SECOM CO. implemented Sprocket on its public website. SECOM CO. implemented Sprocket as a Customer Experience application to support web-driven customer engagement and digital marketing activities on its Japan-based corporate site.
The Sprocket deployment focuses on client-side web tagging and category-aligned capabilities common to Customer Experience platforms, including behavioral analytics, segmentation, content personalization, and experimentation workflows. Configuration work emphasized event capture, visitor segmentation, and content targeting rules to drive on-site engagement and tailor experiences to visitor behavior.
Operational coverage centers on the corporate website and is oriented to digital marketing and web operations functions. Governance and workflow responsibilities were organized around tag management, change control for site snippets, and privacy-aligned data collection and retention practices, with marketing and web operations teams managing ongoing configuration and targeting in Sprocket.
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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