San Jose, 95134, CA,
United States
Second Harvest of Silicon Valley Technographics
Second Harvest of Silicon Valley Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Second Harvest of Silicon Valley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Second Harvest of Silicon Valley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Second Harvest of Silicon Valley has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Paycom ATS for Applicant Tracking System in 2022, ServiceNow Workplace Service Delivery for Facility Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Second Harvest of Silicon Valley is running and its propensity to invest more and deepen its relationship with Microsoft , Paycom , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Second Harvest of Silicon Valley revenues, which have grown to $298.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Second Harvest of Silicon Valley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Second Harvest of Silicon Valley Tech Stack and Enterprise Applications
Second Harvest of Silicon Valley ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Second Harvest of Silicon Valley implemented Microsoft Dynamics NAV as its ERP Financial platform to support finance and operational product workflows. The deployment was aligned with warehouse volunteer production activities at the Cypress Distribution Center and aimed to provide a single financial and inventory record for product movements associated with volunteer projects.
Microsoft Dynamics NAV, referenced internally as CERES, was configured to support inventory control, transaction recording, financial ledger entries, and operational reporting used to track product flow through volunteer sorting and distribution processes. Configuration work emphasized data capture for daily production metrics and product movement so staff could record receipts, stock allocation, and consumption tied to volunteer-run projects and production lines.
The Microsoft Dynamics NAV environment operated alongside Salesforce as a complementary set of database tools used to manage volunteers and product, with staff using both systems as part of daily operations. Daily metrics and summaries were routed from Microsoft Dynamics NAV via database forms, spreadsheets, and email to Volunteer Engagement, Inventory, and Warehouse teams, reinforcing cross-team coordination for scheduling and material handling.
Process governance centered on embedding Microsoft Dynamics NAV data entry into volunteer project workflows, including production planning, shift scheduling, and end-of-day reporting for internal and external stakeholders. Training expectations for staff emphasized proficiency with Microsoft business suite and CERES Microsoft Dynamics NAV to ensure accurate reporting and consistent handoffs between Volunteer Production, Inventory, and Warehouse functions.
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Second Harvest of Silicon Valley HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycom | Legacy | Paycom ATS | Applicant Tracking System | HCM | n/a | 2022 | 2023 |
In 2022, Second Harvest of Silicon Valley deployed Paycom ATS as their Applicant Tracking System on their public careers site. The Paycom ATS is embedded on the Second Harvest website via the Paycom hosted jobs portal, supporting the nonprofit's recruiting and talent acquisition function across its 450 employee organization.
The implementation centers on Applicant Tracking System capabilities such as job requisition posting, career site integration, application capture, candidate status tracking, and configurable hiring workflows. Paycom ATS was provisioned as a hosted recruiting platform that delivers candidate-facing application forms on Second Harvest of Silicon Valley's website and provides HR users with structured applicant records to manage sourcing, screening, and interview scheduling workflows.
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Core HR | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2020 | 2021 |
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Second Harvest of Silicon Valley ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Workplace Service Delivery | Facility Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Second Harvest of Silicon Valley implemented ServiceNow Workplace Service Delivery in the Digital Workspace category. The nonprofit, which employs about 450 people and operates four warehouses supplying food through nearly 400 community partners at more than 900 sites, deployed the platform to centralize warehouse maintenance, visitor registration, volunteer coordination, and employee health screening workflows.
ServiceNow Workplace Service Delivery was configured as a browser and mobile app based self service portal that consolidated request intake, triage, work assignment, and tracking for warehouse maintenance. Functional capabilities implemented include ticketing and status dashboards, in application communication threads for accountability and follow up, visitor scheduling with digital signature capture, and mobile health screening forms that trigger automated alerts and follow up actions.
The implementation integrates visitor information with Microsoft Outlook to synchronize appointments and staff calendars, and sends mobile and email alerts to HR for potential health exposures. Operational coverage spans warehouse operations teams responsible for equipment such as pallet decks, dock levelers, tractor trailers, and forklifts, front desk administrators managing check ins, HR managing daily screenings, and volunteer coordination across Santa Clara and San Mateo counties.
Governance and workflow restructuring focused on shifting manual, spreadsheet based processes to automated intake and dashboard driven follow up, which created clear ownership and reduced administrative touch points. Second Harvest reports closing tickets 60% faster and resolving warehouse maintenance issues in days instead of weeks, maintaining an average of seven to ten open tickets rarely exceeding 20, conducting more than 300 daily digital health screenings, eliminating hours of manual administrative work for visitor and volunteer processing, and realizing operational savings that can be reallocated to program needs.
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Second Harvest of Silicon Valley Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Second Harvest of Silicon Valley CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2023 |
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Second Harvest of Silicon Valley ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Second Harvest of Silicon Valley PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Second Harvest of Silicon Valley IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Second Harvest of Silicon Valley CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Second Harvest of Silicon Valley
Apps Being Evaluated by Second Harvest of Silicon Valley Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-07 | Second Harvest of Silicon Valley | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |