Sefas Innovation
5 Avenue De Verdun Le Panoramique,
Ivry Sur Seine, 94200,
France
Ivry Sur Seine, 94200,
France
33 146583190
Professional Services
Sefas Innovation Technographics
Sefas Innovation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sefas Innovation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 47 Sefas Innovation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sefas Innovation has purchased the following applications: Slack Connect for Collaboration in 2022, Hubspot CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sefas Innovation is running and its propensity to invest more and deepen its relationship with Salesforce , HubSpot , Brevo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sefas Innovation revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sefas Innovation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sefas Innovation Tech Stack and Enterprise Applications
Sefas Innovation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Sefas Innovation implemented Slack Connect as its Collaboration platform. The company provisioned Slack Connect and embedded Slack functionality on its public website to surface external touchpoints alongside internal team workspaces for its 47 employees. The deployment was organized as a single multichannel workspace to support professional services workflows, client engagement, and cross-functional coordination.
Configuration centered on Slack Connect capabilities including external channels, guest access controls, real-time messaging, threaded conversations, and file sharing, aligned to professional services collaboration patterns. Governance emphasized workspace administration, channel naming conventions, access control policies, and staged user onboarding to align communications with delivery processes. The implementation positioned Slack Connect as an operational Collaboration layer connecting client-facing interactions surfaced on the website with internal delivery teams.
|
Sefas Innovation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Sefas Innovation implemented Hubspot CRM. The 47-employee professional services firm based in France deployed Hubspot CRM as a cloud-hosted SaaS instance and is using Hubspot CRM on their website to capture inbound leads and centralize contact records. The deployment emphasized embedding website lead capture and contact enrichment to establish a single repository for customer and prospect data. This implementation directly supports core CRM business functions for sales and marketing teams.
Configuration focused on standard CRM functional modules including contact and company records, deal pipeline management, email sequencing and marketing automation, and reporting dashboards consistent with CRM category capabilities. The implementation linked website lead flows into configured lead routing and qualification workflows to route prospects to sales and marketing users, and governance centered on standardizing contact data and lead ownership. Operational coverage is the Sefas Innovation organization in France, with access provisioned to sales and marketing personnel to manage pipelines, campaigns, and customer engagement.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Sefas Innovation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Sefas Innovation deployed Atlassian Jira Service Desk for IT Service Management. The implementation is surfaced on the company website as a customer facing service portal, using Atlassian Jira Service Desk to route incoming requests and inquiries from the public site.
The deployment focuses on core IT service management capabilities, including incident and service request ticketing, a self service customer portal, and a structured service catalog. Configuration work centered on tailored workflows, queue definitions, and SLA tracking rules consistent with a small professional services organization of 47 employees.
Atlassian Jira Service Desk is embedded on the website to capture external customer tickets and to provide a visible channel for support. Operational coverage includes external customer support and internal IT or operations teams, with role based agent groups and service desk queues to separate customer facing work from internal requests.
Governance has been organized around centralized administration of projects and permission schemes, with configuration ownership retained by internal admins. Rollout and ongoing maintenance are managed in place, with workflow updates and request type tuning used to align service desk processes with business support workflows.
|
Sefas Innovation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Sefas Innovation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Sefas Innovation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Sefas Innovation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sefas Innovation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sefas Innovation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sefas Innovation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sefas Innovation Technographics
Sefas Innovation is a Professional Services organization based in France,
with around 47 employees and annual revenues of $5.0 million.
Sefas Innovation operates a diverse technology stack with applications such as
Slack Connect, Hubspot CRM and Atlassian Jira Service Desk,
covering areas like Collaboration, CRM and IT Service Management.
Sefas Innovation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, HubSpot and Atlassian.
Sefas Innovation recently adopted applications including
Slack Connect in 2022, Hubspot CRM in 2022 and HubSpot Ads in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sefas Innovation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sefas Innovation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sefas Innovation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.