Segway
14 Technology Dr.,
Bedford, 3110, NH,
United States
Bedford, 3110, NH,
United States
1 603-222-6000
Manufacturing
Segway Technographics
Segway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Segway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Segway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Segway has purchased the following applications: Microsoft 365 for Collaboration in 2017, Formstack Forms for Customer Experience in 2019, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Segway is running and its propensity to invest more and deepen its relationship with Microsoft , Formstack , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Segway revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Segway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Segway Tech Stack and Enterprise Applications
Segway Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Segway deployed Microsoft 365 as its primary Collaboration platform. Using Microsoft 365 on their website and across internal workflows, the manufacturer provisioned a cloud hosted Microsoft 365 tenant to support productivity for roughly 200 employees in the United States. The rollout emphasized centralization of core collaboration services, including corporate email, document management, and real time team communication under a single vendor environment.
Configuration focused on standard Microsoft 365 modules such as Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file storage, Microsoft Teams for chat and meetings, and desktop Office applications. Identity and access were managed through Microsoft identity services tied to the tenant, with tenant level administration, user provisioning, and policy controls implemented to enforce governance and access rules. The implementation covered company wide business functions including product development collaboration, operations coordination, and corporate communications, and Microsoft 365 elements were surfaced directly on Segway's public website.
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Segway CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Segway implemented Formstack Forms on its website. Segway deployed Formstack Forms as the customer-facing form layer supporting Customer Experience activities, including lead and contact capture, service and warranty inquiries, and feedback collection. The implementation uses embedded responsive forms and the Formstack Forms admin console to author, preview, and publish form assets.
Functional configuration emphasizes form builder capabilities such as conditional logic, field validation, file upload, and automated email notifications, with routing rules configured inside Formstack Forms to surface submissions to internal teams. Operational scope covers the public website and is oriented to customer service and marketing workflows, with content and form publishing governed by a centralized approval process to maintain consistency across web touchpoints. Segway uses Formstack Forms to standardize web intake and interaction flows as part of its Customer Experience tooling.
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Segway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, Segway implemented Amazon EC2 to host its public website. Amazon EC2 functions as the primary compute layer within Segway's Application Hosting and Computing Services, providing virtual server capacity for web delivery and front-end application processes. The deployment concentrates on serving the corporate site and product pages, consolidating web-facing workloads onto AWS compute instances to standardize hosting and operational procedures. This use of Amazon EC2 aligns compute provisioning with common web application hosting patterns for Application Hosting and Computing Services.
The implementation is centered on provisioning Amazon EC2 instances inside AWS networking constructs, using image-based instance provisioning and automated instance lifecycle management to support deployments and updates. Operational controls emphasize network isolation, security group style access controls, and role-based identity controls for administrative access, supporting patching and change management workflows typical for hosted compute. The scope of the deployment is limited to website hosting and front-end delivery rather than back office functions, and the configuration emphasizes predictable instance provisioning, capacity scaling patterns, and standard compute governance for a mid-sized manufacturing firm.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Segway CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Segway
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Segway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Segway IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Segway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Segway Technographics
Segway is a Manufacturing organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
Segway operates a diverse technology stack with applications such as
Microsoft 365, Formstack Forms and Amazon EC2,
covering areas like Collaboration, Customer Experience and Application Hosting and Computing Services.
Segway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Formstack and Amazon Web Services (AWS).
Segway recently adopted applications including
Amazon EC2 in 2022, Amazon CloudFront in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Segway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Segway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Segway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.