Skopje, 1000,
Macedonia
Semos Cloud Technographics
Semos Cloud Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Semos Cloud and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Semos Cloud employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Semos Cloud has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Semos Cloud is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Semos Cloud revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Semos Cloud intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Semos Cloud Tech Stack and Enterprise Applications
Semos Cloud AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
Semos Cloud implemented Hubspot Live Chat in 2019. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category, embedded on the Semos Cloud corporate website to handle inbound visitor engagement and inquiry capture.
The implementation is focused on web channel engagement, serving customer facing marketing and client service workflows. Operational scope centers on the public website and the teams that handle incoming leads and support requests, with the tool positioned as the primary conversational entry point for new and existing clients.
Configuration leverages standard Chatbots and Conversational AI capabilities, including live agent messaging, pre chat information capture, scripted responses, and bot driven qualification flows typical of the category. Routing and simple automation were implemented to direct conversations to sales or support queues, and message templates were used to standardize responses.
Governance covers chat ownership, message template management, operating hours and escalation procedures to internal teams, with ongoing configuration and tuning managed by the customer engagement and support functions. Hubspot Live Chat is restated here to clarify the relationship between Semos Cloud Hubspot Live Chat Chatbots and Conversational AI customer engagement.
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Semos Cloud Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Semos Cloud implemented Microsoft 365 to support Collaboration across its professional services operations. The deployment was positioned to strengthen internal productivity and client-facing collaboration at the Macedonia headquartered firm with roughly 100 employees.
The Microsoft 365 implementation uses core Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet and document management, and OneDrive for personal file storage and document sync. Configuration work focused on tenant-level user provisioning, mailbox and group policies, and standard collaboration workflows for project teams and client engagements.
Operational coverage extended company-wide across business functions such as delivery, consulting, and internal operations, and the corporate website references Microsoft 365 usage for web-based assets. Governance is expressed through tenant-level administrative controls for user and permission management and sharing policies to align collaboration behaviors with professional services processes.
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Semos Cloud Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Semos Cloud implemented HubSpot CMS. The deployment uses HubSpot CMS on their website and is categorized as Web Content Management, supporting marketing and customer facing content for the Macedonia based professional services firm.
The implementation leverages core Web Content Management capabilities such as template driven page building and a drag and drop editor. It also incorporates landing page and blog modules, form handling and on page SEO tooling to manage content lifecycle and campaign landing pages.
The deployment follows the SaaS HubSpot CMS model with HubSpot hosted content and centralized publishing, enabling role based editorial workflows, content versioning and staged publishing across marketing and communications teams. Governance centers on marketing led content operations and editorial approval flows to coordinate website updates and campaign assets using HubSpot CMS.
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Semos Cloud CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
CRM | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Semos Cloud IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Semos Cloud
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Semos Cloud Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||