AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Semos Cloud Tech Stack and Enterprise Applications

Semos Cloud AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Semos Cloud implemented Hubspot Live Chat in 2019. The deployment uses Hubspot Live Chat in the Chatbots and Conversational AI category, embedded on the Semos Cloud corporate website to handle inbound visitor engagement and inquiry capture. The implementation is focused on web channel engagement, serving customer facing marketing and client service workflows. Operational scope centers on the public website and the teams that handle incoming leads and support requests, with the tool positioned as the primary conversational entry point for new and existing clients. Configuration leverages standard Chatbots and Conversational AI capabilities, including live agent messaging, pre chat information capture, scripted responses, and bot driven qualification flows typical of the category. Routing and simple automation were implemented to direct conversations to sales or support queues, and message templates were used to standardize responses. Governance covers chat ownership, message template management, operating hours and escalation procedures to internal teams, with ongoing configuration and tuning managed by the customer engagement and support functions. Hubspot Live Chat is restated here to clarify the relationship between Semos Cloud Hubspot Live Chat Chatbots and Conversational AI customer engagement.
Semos Cloud Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Semos Cloud implemented Microsoft 365 to support Collaboration across its professional services operations. The deployment was positioned to strengthen internal productivity and client-facing collaboration at the Macedonia headquartered firm with roughly 100 employees. The Microsoft 365 implementation uses core Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for synchronous communication and meetings, SharePoint Online for intranet and document management, and OneDrive for personal file storage and document sync. Configuration work focused on tenant-level user provisioning, mailbox and group policies, and standard collaboration workflows for project teams and client engagements. Operational coverage extended company-wide across business functions such as delivery, consulting, and internal operations, and the corporate website references Microsoft 365 usage for web-based assets. Governance is expressed through tenant-level administrative controls for user and permission management and sharing policies to align collaboration behaviors with professional services processes.
Semos Cloud Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2021 2021
In 2021, Semos Cloud implemented HubSpot CMS. The deployment uses HubSpot CMS on their website and is categorized as Web Content Management, supporting marketing and customer facing content for the Macedonia based professional services firm. The implementation leverages core Web Content Management capabilities such as template driven page building and a drag and drop editor. It also incorporates landing page and blog modules, form handling and on page SEO tooling to manage content lifecycle and campaign landing pages. The deployment follows the SaaS HubSpot CMS model with HubSpot hosted content and centralized publishing, enabling role based editorial workflows, content versioning and staged publishing across marketing and communications teams. Governance centers on marketing led content operations and editorial approval flows to coordinate website updates and campaign assets using HubSpot CMS.
Semos Cloud CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Semos Cloud IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Semos Cloud

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Semos Cloud Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Semos Cloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Semos Cloud digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Semos Cloud Technographics
Semos Cloud is a Professional Services organization based in Macedonia, with around 100 employees and annual revenues of $12.0 million.
Semos Cloud operates a diverse technology stack with applications such as Hubspot Live Chat, Microsoft 365 and HubSpot CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Semos Cloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot and Microsoft.
Semos Cloud recently adopted applications including HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Semos Cloud’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Semos Cloud’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Semos Cloud technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.