Sephora SE Asia
Sephora SE Asia Technographics
Sephora SE Asia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sephora SE Asia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Sephora SE Asia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sephora SE Asia has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP SuccessFactors Employee Central for Core HR in 2016, SAP Concur Travel for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sephora SE Asia is running and its propensity to invest more and deepen its relationship with SAP , Adyen , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sephora SE Asia revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sephora SE Asia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sephora SE Asia Tech Stack and Enterprise Applications
Sephora SE Asia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Sephora SE Asia implemented SAP S/4 HANA as an ERP Financial solution. The program was executed as a greenfield project on Azure and included SAP CAR 4.0 and SLT 3.0 to support retail event consolidation and replication architecture.
The implementation delivered SAP S/4 HANA 1809 with Fiori 5.0 for user experience, SAP CAR 4.0 for customer activity and retail event handling, SLT 3.0 for real time data replication, Solution Manager 7.2 for application lifecycle management, and Web Dispatcher for front end routing. Basis level activities documented included post processing and SLD setup, CR and CIM content updates, system refreshes and client copies, database backup and restore of S/4 HANA and Sybase, as well as HANA and Sybase patching, tuning, kernel and support pack upgrades.
The deployment architecture combined SAP HANA and Sybase databases, with HANA HSR setup between Singapore and Hong Kong data centers and Sybase DR replication between those sites to provide geographically distributed availability. SLT was used for replication flows into SAP CAR, SAP Router was configured for secure connectivity, and HANA and Sybase Cockpit installations enabled operational database monitoring and automated backup schedules via a DB planning calendar.
Governance and operational controls were established using Solution Manager 7.2, activated TMS workflow for ABAP stack transports, and ongoing system monitoring and housekeeping processes. The scope covered DEV, UAT, PROD and DR environments coordinated with hardware and infrastructure teams, and the solution tied customer activity repository data into core retail and financial workflows within Sephora SE Asia.
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Expense Management | ERP |
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2015 | 2016 |
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2021 | 2021 |
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Sephora SE Asia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, Sephora SE Asia implemented SAP SuccessFactors Employee Central as its Core HR system to modernize HR and increase people engagement. The deployment in Singapore positioned SAP SuccessFactors Employee Central as the authoritative employee master for personnel administration and organizational management across Sephora SE Asia, aligning with the broader SAP SuccessFactors Human Experience Management Suite used by the company.
Configuration emphasized Core HR capabilities, including centralized employee records, standard core HR workflows, and role based access for HR and store operations. The program was deployed alongside SuccessFactors talent capabilities under the MySephoraCareer initiative to support recruiting and candidate sourcing, with configuration to streamline hiring workflows and reduce paperwork for store managers.
Operational integration extended to Sephora’s careers website and external social channels for job posting and candidate attraction, supporting store hiring and HR operational processes across the region. The implementation covered HR and store management business functions, enabling hiring managers to manage candidate intake and onboarding activities through the SuccessFactors suite while retaining a single source of employee data in SAP SuccessFactors Employee Central.
Governance centered on standardizing HR processes and improving the employee experience, with leadership framing MySephoraCareer as a world class talent system that delivers a better user experience. Reported outcomes in the provided source include hiring that was 83 percent faster, a 98 percent increase in candidates from careers site and social channels, and a reduction of 1.5 hours of paperwork per new recruit for store managers, all tied to the SAP SuccessFactors deployment.
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Sephora SE Asia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Sephora SE Asia deployed SAP Concur Travel as its Travel Management platform to replace manual travel and claims processes and align T&E submission with the broader migration to SAP ERP from Navision that took place the same year. The SAP Concur Travel implementation was positioned as a centralized Travel Management system for the regional office and supporting SEA subsidiaries, with training and change management delivered to regional HQ users and subsidiary finance and business users during rollout.
The implementation focused on core travel and expense capture, electronic expense submission, approval routing and expense reporting workflows consistent with Travel Management functionality. Local super users and finance reviewers were trained to validate claims and to enforce policy controls, while helpdesk and ad hoc user support were provided by regional finance staff during the transition period.
Operationally the SAP Concur Travel deployment was integrated into month end financial processes, where T&E submissions fed into subledger reconciliations and were reconciled to the SAP General Ledger as part of monthly close and cash forecasting routines. The program ran alongside a new PO system rollout, COREFA, and was managed in coordination with Accounts Payable, Shared Services Center activities and the Regional Finance team, who reviewed payments prepared by SSC against three month cash forecasts.
Governance and process changes included designation of local super users, a reviewer role for full set account review covering Accounts Payables, Accounts Receivables, Fixed Assets and General Ledger, and extensive user training during the SSC transition in 2019. Ongoing responsibilities after rollout included supporting auditors and tax agents, maintaining SAP administration until SSC formation, and resolving user issues for SAP Concur Travel submissions across the region.
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Sephora SE Asia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Sephora SE Asia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Sephora SE Asia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Sephora SE Asia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sephora SE Asia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Sephora SE Asia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Sephora SE Asia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Sephora SE Asia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Sephora SE Asia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sephora SE Asia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Information Officer | CXO | IT | |
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Senior Manager, IT Services and Digital Workplace, Asia | Manager | IT | |
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Senior Operations Manager | Manager | Operations | |
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Director, Finance Operations | Director | Finance | |
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Senior Service Manager, Business Applications | Manager | IT | |
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Regional Director, CRM & Loyalty, Marketing Analytics & Consumer Research | Director | Marketing | |
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Asia CIO | CXO | IT | |
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Chief Technology Officer - Asia | CXO | IT | |
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Apps Being Evaluated by Sephora SE Asia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sephora SE Asia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sephora SE Asia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sephora SE Asia Technographics
Sephora SE Asia is a Retail organization based in Singapore,
with around 1600 employees and annual revenues of $100.0 million.
Sephora SE Asia operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and SAP Concur Travel,
covering areas like ERP Financial, Core HR and Travel Management.
Sephora SE Asia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Sephora SE Asia recently adopted applications including
Apple Pay in 2021, Algolia Search in 2021 and Findify Personalization in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sephora SE Asia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sephora SE Asia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sephora SE Asia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.