Sephra
11035 Technology Place, Ste 100,
San Diego, 92127, CA,
United States
San Diego, 92127, CA,
United States
1 858-675-3088
Retail
Sephra Technographics
Sephra Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sephra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Sephra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sephra has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2024, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sephra is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sephra revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sephra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sephra Tech Stack and Enterprise Applications
Sephra ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, Sephra implemented Oracle NetSuite ERP. The United States retail company with roughly 30 employees deployed Oracle NetSuite ERP as a cloud SaaS backbone to centralize transactional processing and financial workflows, and is using Oracle NetSuite ERP on their website to capture and route ecommerce orders into the system.
The implementation focuses on ERP Financial capabilities, with configuration of core financial management modules such as general ledger, accounts payable, accounts receivable and order-to-cash workflow orchestration. The deployment links online storefront order capture to unified product and inventory records to synchronize ecommerce orders with inventory control and fulfillment processes. Operational scope centers on finance and ecommerce operations, with governance framed around a centralized chart of accounts, transaction validation workflows and reconciled order-to-cash processing driven from the website integration.
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Payment Processing | ERP |
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2020 | 2020 |
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Sephra AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sephra implemented Tawk.to to add Chatbots and Conversational AI functionality on its public website. The implementation places Tawk.to as a front-line web chat and messaging layer for the retailer, embedded across product and support pages to handle real-time visitor engagement. Sephra is a small retail company with roughly 30 employees, so the deployment focused on a lightweight, cloud-hosted conversational solution suitable for limited internal agent headcount.
Tawk.to was configured as a site-hosted live chat widget, using the vendor JavaScript snippet to enable real-time messaging, canned responses, visitor context and offline message capture. The Tawk.to application was provisioned via the vendor console and set up to route incoming chats to assigned agents, apply predefined response templates and capture visitor data for follow up, reflecting typical Chatbots and Conversational AI functional workflows.
Operational ownership aligns with e-commerce and customer service teams, with agents using the Tawk.to dashboard on desktop and mobile to manage conversations. Integrations are focused on embedding the chat on Sephra's website, and governance is implemented through the Tawk.to admin console using agent roles, chat routing rules and canned reply policies to standardize handling across customer-facing pages.
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Sephra Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sephra implemented Microsoft 365 to provide core Collaboration capabilities for its 30-person retail organization. The Microsoft 365 deployment is referenced on Sephra's website and underpins corporate email, productivity applications, and cloud file storage.
The implementation centers on Microsoft 365 components such as Exchange Online for email, SharePoint and OneDrive for document management, and Microsoft Teams for real-time collaboration, reflecting standard Collaboration functional modules. Configuration aligns with a small-business single-tenant SaaS tenancy, with user provisioning, licensing, and Office application deployment sized for a company of this scale.
Operational coverage is company-wide, supporting corporate communications, document workflows, and administrative functions across the organization. Identity and access are managed through Microsoft 365 identity services enabling centralized sign-on and user lifecycle management.
Governance is exercised through centralized user and license administration in the Microsoft 365 admin center, with mailbox, file access, and external sharing policies to control collaboration and data access. The implementation and presence of Microsoft 365 on Sephra's website indicate a consolidated Collaboration platform driving daily productivity and document collaboration.
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Sephra CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Sephra IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sephra
| First Name | Last Name | Title | Function | Department | Phone | |
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Creative Director | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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VP of Sales and Marketing | VP | Marketing | |
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Apps Being Evaluated by Sephra Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sephra IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sephra digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sephra Technographics
Sephra is a Retail organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Sephra operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sephra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tawk.to and Microsoft.
Sephra recently adopted applications including
Oracle NetSuite ERP in 2024, PayPal Enterprise in 2020 and Tawk.to in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sephra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sephra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sephra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.