AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Sequel Naturals Inc Tech Stack and Enterprise Applications

Sequel Naturals Inc ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2014
In 2014, Sequel Naturals Inc implemented Oracle NetSuite ERP to centralize its ERP Financial functions across its Canadian retail and corporate finance operations. The deployment targeted core financial consolidation and transactional processing for a mid-market retail organization with integrated merchandising and finance needs. The implementation focused on core financial modules, with Oracle NetSuite ERP configured for general ledger, accounts payable, accounts receivable, fixed asset management, cash management, and financial reporting. Standard record-to-report and order-to-cash workflows were codified within the system to support month-end close, revenue posting, and statutory reporting requirements. Architecturally the deployment used the cloud-native, multi-tenant Oracle NetSuite ERP model, enabling centralized chart of accounts and role-based access controls. Configuration emphasized automated period close workflows, centralized financial controls, and standardized journal and reconciliation procedures to align corporate and store-level accounting. Governance changes included formalized approval chains and process standardization across finance and retail accounting teams, with a phased rollout by functional area to minimize transactional disruption. Sequel Naturals Inc established system ownership within corporate finance to maintain configuration, security roles, and ongoing record-to-report governance for the Oracle NetSuite ERP environment.
Sequel Naturals Inc AI-Powered Application
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Previous System
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Market
VAR/SI
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Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Sequel Naturals Inc implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment uses Chatbots and Conversational AI capabilities to deliver real-time conversational support to visitors on www.myvega.com. The implementation configures Salesforce Chat to handle core chat functions common to the category, including real-time messaging, proactive chat invitations, canned responses and scripted agent guidance, presence-aware agent availability, and capture of chat transcripts for agent follow up and quality review. Salesforce Chat (formerly Salesforce Live Agent) is explicitly used as the customer-facing chat interface embedded in the site, providing conversational session management and queuing logic. Operational coverage centers on customer support and e-commerce touchpoints, with agent-facing workflows set up for skill-based routing and session assignment. Governance includes formalized response playbooks, scripted escalation patterns, and ongoing agent training to maintain conversational consistency and compliance with customer service standards. The implementation is scoped to the public web channel rather than internal messaging systems, focusing on live web interactions. Maintenance and operationalization rely on continuous tuning of canned responses and routing rules, plus regular review of chat transcripts to refine playbooks and agent scripts. Change control is managed at the application configuration level within the Salesforce Chat deployment, keeping configuration updates and conversational content updates coordinated with support operations.
Sequel Naturals Inc Collaboration
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Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Sequel Naturals Inc implemented Cisco Webex Meetings in the Audio Video and Web Conferencing category. Cisco Webex Meetings was embedded on the company's website to provide hosted video meetings, screen sharing, recording, and participant controls for internal collaboration and customer facing sessions. Deployment was provisioned using Cisco Webex Meetings cloud hosted architecture, centralizing conferencing as the primary audio and web conferencing platform across the organization. Implementation emphasized meeting configuration, scheduling workflows, account administration and meeting policy enforcement to support collaboration across retail operations, customer support and marketing. The full application name Cisco Webex Meetings appears in site flows for live demos and customer consultations, linking web access with the company's corporate user accounts and calendar scheduling processes. Governance focused on admin controls and meeting policies to manage access and the meeting lifecycle.
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2018 2018
Sequel Naturals Inc eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2019 2019
eCommerce Fraud Protection eCommerce 2023 2023
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2018 2018
Product Review Management eCommerce 2017 2017
Sequel Naturals Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sequel Naturals Inc ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
Sequel Naturals Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2017 2017
Sequel Naturals Inc CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Sequel Naturals Inc

First Name Last Name Title Function Department Email Phone
President & Founder CXO Finance
CFO CXO Finance
Financial Controller Director Finance
President & Founder CXO Finance
CFO CXO Finance
Vice President, Operations VP Operations

Apps Being Evaluated by Sequel Naturals Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sequel Naturals Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sequel Naturals Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sequel Naturals Inc Technographics
Sequel Naturals Inc is a Retail organization based in Canada, with around 550 employees and annual revenues of $124.0 million.
Sequel Naturals Inc operates a diverse technology stack with applications such as Oracle NetSuite ERP, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings, covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Sequel Naturals Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Salesforce and Cisco Systems.
Sequel Naturals Inc recently adopted applications including LexisNexis ThreatMetrix in 2023, Cisco Webex Meetings in 2021 and Klaviyo in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Sequel Naturals Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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