London, NW1 6JJ,
United Kingdom
Seraph Science Technographics
Seraph Science Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Seraph Science and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Seraph Science employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Seraph Science has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Seraph Science is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Seraph Science revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Seraph Science intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Seraph Science Tech Stack and Enterprise Applications
Seraph Science ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Seraph Science implemented Oracle NetSuite ERP to centralize its finance systems and support core accounting operations. The deployment targeted ERP Financial functionality, configuring the full Oracle NetSuite ERP suite to provide general ledger, accounts payable, accounts receivable, billing, and basic financial reporting for a 15-person professional services firm.
The implementation used the cloud-hosted Oracle NetSuite ERP model typical for the product, with configuration focused on chart of accounts design, transaction posting rules, and role-based access for the small finance team. Governance was organized around finance-led configuration and staged cutover processes, enabling the company to standardize accounting workflows and operationalize month-end close and invoicing within the ERP Financial application.
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Seraph Science AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Seraph Science implemented LiveChat by embedding the LiveChat web widget on its public website to enable real time customer engagement. The deployment leverages the Chatbots and Conversational AI category to provide conversational touchpoints for inbound inquiries and lead capture for the 15 person professional services firm in the United Kingdom.
Configuration centered on adding the LiveChat JavaScript snippet to site pages, provisioning administrator and agent accounts, and enabling core capabilities such as canned responses, chat routing, chat transcripts, and offline contact forms. Operational coverage focused on web based customer support and sales intake workflows, with governance enforced through centralized admin settings, agent role controls, and maintained conversation logs for follow up. As a cloud hosted SaaS application, LiveChat sits at the website front end and implements standard conversational workflows aligned with Chatbots and Conversational AI to qualify visitors and manage live interactions.
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Seraph Science Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Seraph Science implemented Microsoft 365 as its primary Collaboration platform. The deployment is reflected on the company website and aligns with a Collaboration application footprint for a 15-person professional services firm in the United Kingdom.
The Microsoft 365 implementation centers on standard collaboration and productivity capabilities, including Exchange Online email, Microsoft Teams for messaging and meetings, SharePoint Online document libraries, OneDrive file sync, and Office web and desktop applications. Tenant and user provisioning, identity and access controls using Microsoft identity services, and basic device and client configuration were applied to support day to day operations.
Operational coverage spans administrative, research, and client communication functions across the small organization, with governance focused on mailbox and SharePoint permissions, Teams channel structure, and user provisioning workflows. The narrative maps Seraph Science, Microsoft 365, Collaboration and business function relationships to clarify application scope and operational controls.
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Seraph Science CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Seraph Science IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Seraph Science
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Head of Delivery | Director | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Seraph Science Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||