
Herndon, 20170, VA,
United States
Serco Group USA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Serco Group USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Serco Group USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Serco Group USA has purchased the following applications: SAP HANA Enterprise Cloud for Application Hosting and Computing Services in 2008, Dynatrace APM for Application Performance Management in 2020, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serco Group USA is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Dynatrace or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serco Group USA revenues, which have grown to $1.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serco Group USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
SAP | Legacy | SAP HANA Enterprise Cloud | Application Hosting and Computing Services | IaaS | n/a | 2008 | 2008 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
|
|
|
Event Management | Collaboration |
|
2017 | 2017 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Call Center | CRM |
|
2015 | 2016 |
|
|
|
CRM | CRM |
|
2011 | 2011 |
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2007 | 2007 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Core HR | HCM |
|
2012 | 2012 |
|
|
|
Core HR | HCM |
|
2008 | 2008 |
|
|
|
Learning and Development | HCM |
|
2014 | 2014 |
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2017 | 2017 |
|
|
|
Succession and Leadership Planning | HCM |
|
2014 | 2014 |
|
|
|
Talent Management | HCM |
|
2014 | 2014 |
|
|
|
Workforce Management | HCM |
|
2013 | 2013 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ERP Financial | ERP Financial Management |
|
2013 | 2013 |
|
|
|
ERP Financial | ERP Financial Management |
|
2011 | 2011 |
|
|
|
ERP Financial | ERP Financial Management |
|
2019 | 2019 |
|
|
|
Expense Management | ERP Financial Management |
|
2015 | 2015 |
|
|
|
Expense Management | ERP Financial Management |
|
2020 | 2022 |
|
|
|
Financial Consolidation and Close | ERP Financial Management |
|
2010 | 2010 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Facility Management | ERP Services and Operations |
|
2020 | 2023 |
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
|
|
Supplier Relationship Management | Procurement |
|
2015 | 2015 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of Financial Services | Director | Finance | ||||
Chief Information Officer, UK&E Local & Regional Government | CXO | IT | ||||
Managing Director, Corporate Shared Services, Finance, Accounting & Payroll Services | Director | Finance | ||||
Finance Director, Transport | Director | Finance | ||||
Head of Sourcing - FM and Procurement Business Partner | Director | Procurement | ||||
CFO, Central Government Division | CXO | Finance | ||||
Group Head of Internal Audit | Director | Finance | ||||
Travel Co-ordinator | Manager | Operations | ||||
Head of ICT | Director | Finance | ||||
Head of Procurement | Director | Procurement | ||||
Senior Vice President, Chief Human Resources Officer | CXO | HR | ||||
CFO | CXO | Finance | ||||
Senior Vice President, Chief Information Officer | CXO | IT | ||||
Vice President Operations | VP | Operations | ||||
HR Leader - Total Rewards, Compliance, HRIS and Shared Services | Manager | HR | ||||
Director Workforce Management | Director | HR | ||||
HR Director - Employee Relations | Director | HR | ||||
Reward Director | Director | HR | ||||
Group HR Director | Director | HR | ||||
SVP and Chief Human Resources Officer | CXO | HR | ||||
Tax Director | Director | Finance | ||||
Group Head of Internal Audit | Director | Risk | ||||
CFO, Central Government Division | CXO | Finance | ||||
Travel Co-ordinator | Manager | Operations |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |