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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Service Express
Location
3855 Sparks Dr SE,
Grand Rapids, 49546, MI,
United States
Website
https://www.serviceexpress.com/
Phone
1 800-940-5585
Artw industry
Professional Services
Employee
Revenue

Service Express Technographics

Service Express Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Service Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Service Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Service Express has purchased the following applications: TeamSupport SnapEngage for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Service Express is running and its propensity to invest more and deepen its relationship with TeamSupport , LiveChat, Inc. , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Service Express revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Service Express Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2022 2022
Account Based Marketing, Sales Engagement CRM 2018 2018
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2019 2019
Listing Management CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
IT Service Management ITSM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Backup as a Service (BaaS) IaaS 2020 2020
Backup as a Service (BaaS) IaaS 2022 2022
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
IT Decision Makers and Key Stakeholders at Service Express
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Service Express Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Service Express Technographics

Service Express is a Professional Services organization based in United States, with around 1000 employees and annual revenues of $120.0 million.

Service Express operates a diverse technology stack with applications such as TeamSupport SnapEngage, Cisco Webex Meetings and DocuSign eSignature, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.

Service Express has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TeamSupport, Cisco Systems and DocuSign.

Service Express recently adopted applications including ServiceNow ITSM in 2024, 6sense Account Engagement Platform in 2022 and Microsoft Clarity in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Service Express’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Service Express’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Service Express technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.