Service Stream , Ltd.
Level 5, 655 Collins Street,
Docklands, 3008, VIC,
Australia
Docklands, 3008, VIC,
Australia
61 3 9677-8888
Construction and Real Estate
Service Stream , Ltd. Technographics
Service Stream , Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Service Stream , Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Service Stream , Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Service Stream , Ltd. has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Workday HCM for Core HR in 2015, Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Service Stream , Ltd. is running and its propensity to invest more and deepen its relationship with Microsoft , MYOB , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Service Stream , Ltd. revenues, which have grown to $1.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Stream , Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Service Stream , Ltd. Tech Stack and Enterprise Applications
Service Stream , Ltd. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Service Stream, Ltd. implemented Microsoft Dynamics NAV as its ERP Financial application to consolidate core financial management and project accounting capabilities. The program targeted finance and operational reporting needs common to construction and real estate operations, positioning Microsoft Dynamics NAV ERP Financial as the primary platform for GL, payables, receivables and financial close workflows.
Delivery teams worked closely with super users to capture detailed business requirements and to drive the requirements for migrating data out of Microsoft Navision, SiteScope, Chris21, and Seera into an IFS system. They developed a mapping specification document to drive data extraction from Microsoft Navision, SiteScope, Chris21, and Seera into IFS, documenting field level mappings, data cleansing rules, and extraction sequencing to enable consistent staging and validation.
Operational coverage focused on finance and related operational data flows, aligning Microsoft Dynamics NAV ERP Financial workflows with upstream source systems through extract, transform and staging processes. Governance relied on super user review and sign off of the mapping specification, which served as the control artifact for extraction, validation and ongoing integration maintenance.
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ERP Financial | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2025 | 2026 |
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ERP Financial | ERP |
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2019 | 2022 |
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Service Stream , Ltd. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Service Stream , Ltd. implemented Workday HCM as its Core HR platform. The deployment centralized employee records and organizational management for the Australia-based workforce of approximately 5,300 employees, while payroll operations explicitly covered a national payroll population of over 2,500 employees according to payroll team disclosures.
Workday HCM was configured to serve Core HR functions including a single employee master, position and organizational hierarchies, workforce management workflows, and role based security and approvals. The implementation aligned standard HCM capabilities such as onboarding, absence tracking, and position management with internal HR business processes and payroll reconciliation routines.
The Workday HCM environment interfaces with the Chris 21 payroll system for payroll processing, establishing a payroll feed between Workday HCM employee records and Chris 21. Operational coverage is Australia wide, and governance is centered on centralized HR data stewardship and a Payroll Manager led payroll control framework that manages the interface and reconciliation processes.
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HR Compliance | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Service Stream , Ltd. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hitachi | Legacy | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Service Stream, Ltd. deployed Hitachi Ellipse EAM formerly ABB Ability Ellipse EAM as its Enterprise Asset Management solution to support maintenance and asset operations in the Utilities division. Service Stream, Ltd. Hitachi Ellipse EAM Enterprise Asset Management is positioned to manage planning, scheduling and execution for Urban Utilities assets under the Mechanical, Electrical and Control Systems agreement with Urban Utilities.
The implementation emphasized work order management and planned maintenance scheduling, including dispatcher workflows and rostered first response scheduling to support onsite coordination, daily planning meetings and allocation of resources. Configuration work included mobile inspection workflows and documentation capture to enable physical inspection of maintenance activities, completion verification and the preparation of required work order records.
Operational coverage centers on the Utilities division with primary activity in Brisbane Queensland and involves Maintenance Works Coordinators, Maintenance Supervisors, site teams and subcontractor managers. The solution supports coordination with the Emergency Control Centre during 24/7 wet weather events and is operated in an environment where staff have experience using Click Job Scheduling software alongside Ellipse Asset Management.
Governance and process changes formalized role based work order allocation, contractor performance monitoring and inspection signoff procedures, while on site daily interactions and planning meetings were embedded into the rollout to align system workflows with contractual KPI expectations. Training and on the job coordination were emphasized to ensure planners and supervisors use Hitachi Ellipse EAM to plan, schedule, dispatch and close maintenance activities in support of operational maintenance services.
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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Service Stream , Ltd. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Service Stream , Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Service Stream , Ltd. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Service Stream , Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Service Stream , Ltd. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Service Stream , Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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Service Stream , Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Service Stream , Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Payroll Manager | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Head of Assets and Optimisation | Director | Operations | |
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Head of Fleet and Plant | Director | Operations | |
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Asset Performance Manager | Manager | Operations | |
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Facilities & Asset Manager | Manager | Operations | |
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General Manager Business Services | Director | Operations | |
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Chief People Officer | CXO | HR | |
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General Manager People & Experience | Director | HR | |
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General Manager, People & Experience | Director | HR | |
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Group Payroll and Systems Manager | Manager | HR | |
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Workday Payroll Systems Lead | Non Manager | HR | |
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Head of People Experience Systems | Director | HR | |
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Apps Being Evaluated by Service Stream , Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Service Stream , Ltd. IT executives and key decision makers. This section highlights Service Stream , Ltd.'s latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2026-02-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Service Stream , Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-24 | Service Stream , Ltd. | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Service Stream , Ltd. Technographics
Service Stream , Ltd. is a Construction and Real Estate organization based in Australia,
with around 5300 employees and annual revenues of $1.63 billion.
Service Stream , Ltd. operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Workday HCM and Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM),
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Service Stream , Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Hitachi.
Service Stream , Ltd. recently adopted applications including
SAP S/4 HANA in 2025, Workday Learning in 2023 and Workday Payroll in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Service Stream , Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Service Stream , Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Service Stream , Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.