List of Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) Customers
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Since 2010, our global team of researchers has been studying Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) for Enterprise Asset Management include: Cleveland-Cliffs, a United States based Manufacturing organisation with 30000 employees and revenues of $19.19 billion, Telstra, a Australia based Communications organisation with 29520 employees and revenues of $15.93 billion, Network Rail, a United Kingdom based Transportation organisation with 40237 employees and revenues of $15.56 billion, National Grid USA, a United States based Utilities organisation with 18177 employees and revenues of $15.20 billion, Department of Justice and Community Safety, Victoria, a Australia based Government organisation with 10383 employees and revenues of $10.54 billion and many others.
Contact us if you need a completed and verified list of companies using Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Anglo American Australia | Oil, Gas and Chemicals | 800 | $103M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2011 | n/a |
In 2011, Anglo American Australia implemented Hitachi Ellipse EAM, formerly ABB Ability Ellipse EAM, as its Enterprise Asset Management solution. Anglo American Australia uses Hitachi Ellipse EAM for Enterprise Asset Management in maintenance and asset management business functions supporting the asset management team and maintenance and project administrators in Brisbane.
Configuration focused on core Enterprise Asset Management capabilities including an asset register, preventive and corrective maintenance planning, work order management, maintenance scheduling, materials and spares tracking, and financial controls for budget and expenditure tracking. The implementation explicitly involved the maintenance strategy software R8 alongside Hitachi Ellipse EAM, with R8 supplying strategy inputs and Ellipse serving as the enterprise-level execution and planning tool.
Operational coverage centered on maintenance and project administration in the Brisbane site, where teams used Ellipse to capture expenditure, feed the monthly operating plan, manage documentation and produce department reports and presentations. Maintenance and project administrators leveraged Ellipse workflows to coordinate maintenance planning, track operating costs, and support logistics such as sourcing and booking group travel and accommodation as part of project execution.
Governance was organized around the asset management team with responsibility for business planning, budget oversight, expenditure tracking and monthly operating plan submission, with Ellipse used to record and reconcile planning and financial data. Documentation controls included proofreading and standardization of departmental reports and presentations, with Ellipse providing the primary system of record for maintenance and asset data.
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AngloGold Ashanti Australia | Oil, Gas and Chemicals | 1777 | $600M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2018 | n/a |
In 2018 AngloGold Ashanti Australia implemented Hitachi Ellipse EAM formerly ABB Ability Ellipse EAM for Enterprise Asset Management. The deployment targeted operational control of electrical and instrument assets at the Perth WA site and was scoped to support the Electrical team, Maintenance leads, and Underground Production team leaders in daily maintenance and project workflows.
Implementation emphasis was on work order management and maintenance planning, with configuration to support scheduling, breakdown logging, and execution oversight. Hitachi Ellipse EAM was configured to manage inventory workflows including warehouse requisitions and purchase requisitions used to order parts, and to capture maintenance execution details for asset reliability and inspection activities.
Operational use extended into safety and governance workflows, where the system recorded permit related documentation such as clearance to work permits, lock and tag records, and job safety analyses to enforce site safe work procedures. The system underpinned planning and work scheduling processes, informed daily progress meetings, and supported scope-to-completion project tracking for electrical projects including high voltage switching programs and operator training.
The implementation supported practical operational tasks such as logging breakdowns and coordinating complex fault finding in PLC and control system equipment, while enabling the Electrical Supervisor and team to estimate man hours, requisition parts, and manage maintenance KPI driven schedules through Ellipse.
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Arc Infrastructure | Transportation | 500 | $120M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2018 | n/a |
In 2018 Arc Infrastructure implemented Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) as its Enterprise Asset Management solution to centralize purchasing, inventory control, and asset-related workflows across its Western Australia operations. The deployment targeted state level depots and a centralised warehouse, aligning the application with procurement, inventory and logistics functions rather than point solutions for individual depots.
Configuration work focused on core Enterprise Asset Management capabilities consistent with the Ellipse platform, including purchasing and material requirements planning, inventory and warehouse management, supplier and contract management, and an enterprise inventory database. Implementation activities included development of system user guides and the configuration of inventory master records and procurement workflows to support material requirements planning and tactical purchasing processes.
Operational coverage explicitly encompassed procurement teams, inventory and logistics staff, regional depot leads and category management roles, with documented daily use by a team responsible for warehouse operations and state level inventory monitoring. Job level responsibilities in the rollout included Inventory and Logistics Specialist, Category Specialist and Continuous Improvement Specialist who executed inventory audits, managed supplier relationships and operated the centralised inventory database within the Ellipse environment.
Governance was formalized through updated procedures, inventory and logistics standards, and role based user guides that directed purchasing and inventory activities in the Hitachi Ellipse EAM system. Contractual oversight processes were embedded, including supplier performance monitoring and escalation paths for contractor queries to ensure contracts met agreed performance objectives and compliance requirements.
Explicit outcomes recorded during and after the implementation include the creation and management of a centralised warehouse, establishment of a company inventory database and a new inventory management system, regional depot inventory audits and the rollout of inventory standards and user documentation. These activities positioned Hitachi Ellipse EAM as the system of record for Arc Infrastructure procurement, inventory and related supply chain governance.
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Australian Rail Track Corporation | Transportation | 1981 | $529M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2015 | n/a |
In 2015, Australian Rail Track Corporation implemented Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) as its Enterprise Asset Management platform to support asset governance across a rail network of approximately 8,500 kilometers spanning five states and servicing roughly 430 freight and passenger services. The deployment served as the authoritative asset registry in parallel with an Esri Enterprise GIS mapping platform, creating a need for synchronized spatial and asset workflows between systems.
Prior to a formal integration, ARTC relied on ad hoc scripts to extract data from Ellipse into Excel then use join tables to push that snapshot into GIS, a process that was labor intensive and produced quickly stale data. This workflow prevented spatial representation and analysis of live work orders and defects, and impeded infrastructure planning and maintenance scheduling because stakeholders lacked timely, consistent asset information.
ARTC selected a commercial off the shelf integration solution, implementing Geonexus to provide bi-directional synchronization between Hitachi Ellipse EAM and ArcGIS Enterprise, using productized connectors that encode system specific business logic. The architecture centered on automated, no code connectors with a configuration interface that uses drop down menus and a preview mode, enabling administrators to define feature class level mappings, validate changes before commit, and maintain synchronization without rebuilding scripts for each change. Robust reporting and change tracking were implemented to provide visibility into synchronization processes and auditability for governance.
ARTC evaluated custom code and alternate ETL approaches and documented per feature class setup costs in the order of 20,000 to 40,000 AUD with an initial feature class build estimate exceeding 120,000 AUD, while noting those alternatives could not reliably support synchronization back into Ellipse and risked version lock during upgrades. The chosen Geonexus integration reduced ongoing custom development exposure, automated recurring data flows, and delivered low maintenance bi-directional synchronization and reporting that supports future additions at the feature class level, improving operational alignment between asset management and GIS for maintenance, planning, and field workflows.
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Borg | Manufacturing | 2500 | $350M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2008 | n/a |
In 2008, Borg implemented Hitachi Ellipse EAM, formerly ABB Ability Ellipse EAM, to formalize maintenance planning at its Porta Products Mount Gambier facility. The deployment targeted Enterprise Asset Management for Maintenance, Engineering and Production work centers and fixed plant infrastructure to support ongoing major construction and a multi year operations plan.
Configuration focused on work management and scheduling, preventive maintenance programs, shutdown and outage planning, and detailed work pack management. The Hitachi Ellipse EAM implementation was configured to capture work orders, labour tasks, parts and cost elements, maintain PM tasks and schedules, and record equipment component histories for lifecycle tracking.
Operational processes called for work packs and requisitions to be created and maintained in the maintenance management system Mainpac, and the role specification cites experience across Mainpac, Pronto, SAP and Ellipse as relevant competencies. The rollout supported daily and weekly equipment planning, major outage planning, parts ordering and liaison with Supply and contractors for Mount Gambier operations in South Australia.
Governance incorporated coaching on the work management process, root cause analysis data collection for major equipment failures, and alignment with safety and Australian statutory requirements. Routine reporting and Gantt based progress analysis were implemented for planned change out schedules, and planners were expected to use Microsoft Project and reporting tools to sustain the planning cadence.
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Government | 8200 | $1.4B | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2013 | n/a |
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Oil, Gas and Chemicals | 1600 | $610M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2004 | n/a |
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Oil, Gas and Chemicals | 3800 | $900M | Canada | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2015 | n/a |
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Distribution | 2000 | $416M | Australia | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2018 | n/a |
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Manufacturing | 30000 | $19.2B | United States | Hitachi | Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM) | Enterprise Asset Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating Hitachi Ellipse EAM (formerly ABB Ability Ellipse EAM)
- Pennon Group, a United Kingdom based Utilities organization with 2636 Employees
- Mitie, a United Kingdom based Professional Services company with 76000 Employees
- Tacora Resources Canada, a Canada based Oil, Gas and Chemicals organization with 450 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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