AI Buyer Insights:

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

Services Australia
Location
71 Athllon Drive, Greenway,
Canberra, 2900, ACT,
Australia
Website
https://www.servicesaustralia.gov.au/
Phone
61 2 6155-7788
Artw industry
Government
Employee
Revenue

Services Australia Technographics

Services Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Services Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33556 Services Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Services Australia has purchased the following applications: SAP S/4 HANA - Accounts Payables for AP Automation in 2021, Hertz Car Rental for Rental Management System in 2025, ReadSpeaker Text to Speech for Natural Language Processing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Services Australia is running and its propensity to invest more and deepen its relationship with SAP , TechnologyOne , 8common or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Services Australia revenues, which have grown to $3.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Services Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Services Australia Tech Stack and Enterprise Applications

Services Australia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA - Accounts Payables AP Automation ERP n/a 2021 2026
ERP Financial ERP 2023 2023
ERP Financial ERP 2021 2026
ERP Financial ERP 2021 2026
Expense Management ERP 2024 2024
Services Australia ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
The Hertz Corporation Legacy Hertz Car Rental Rental Management System ERP Services and Operations n/a 2025 2025
In 2025, Services Australia implemented Hertz Car Rental, deploying the Hertz Car Rental application as a Rental Management System to participate in Whole of Australian Government Travel Arrangements. The implementation targeted domestic vehicle rental services procurement and booking workflows used by Commonwealth entities governed under the WoAG travel arrangements. The Hertz Car Rental deployment was configured to support reservation and booking workflows, rate and availability management, booking confirmation, and reporting capabilities consistent with a Rental Management System. Hertz Car Rental was aligned to accept bookings made directly via the Whole of Australian Government portal and bookings routed through the Travel Management Services supplier's TMS, and it was configured to interoperate with lodge card provisioning and Commonwealth credit card payment flows used for official travel. Integrations explicitly addressed connections to the Travel Management Services supplier platform and the WoAG supplier portal, enabling dual-channel booking creation as allowed by the standing offer arrangements. Operational coverage included Services Australia travel bookings and Commonwealth entity use under the WoAG panel for domestic vehicle rental services. Governance and rollout were structured to comply with standing offer obligations and Department of Finance travel arrangements, ensuring booking and payment flows adhered to lodge card requirements when bookings are processed via the Travel Management Services supplier. The implementation prioritized alignment with existing WoAG procurement and travel payment processes rather than introducing separate payment routing outside the established arrangements.
Travel Management ERP Services and Operations 2024 2024
Travel Management ERP Services and Operations 2025 2025
Services Australia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ReadSpeaker Holding Legacy ReadSpeaker Text to Speech Natural Language Processing AI-Powered Application n/a 2021 2021
Services Australia Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2020 2020
Services Australia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2025 2025
Services Australia Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2019 2019
Intelligent Document Processing Content Management 2010 2010
Services Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2018 2018
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2023 2023
Tag Management CRM 2020 2020
Services Australia ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
Services Australia PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2016 2016
Project Portfolio Management PPM 2022 2022
Services Australia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2020 2020
Services Australia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Services Australia

First Name Last Name Title Function Department Email Phone
Project Manager and Change Strategist, Enterprise Portfolio Management Manager Operations
Director, Enterprise Portfolio Management Director Operations
National Manager Enterprise Portfolio Management Office Manager Operations
PMO Director Director Operations
Chief of Staff CXO Operations
Deputy Chief Executive Officer, Strategy and Performance CXO Operations
Chief Executive Officer CXO Operations
Chief Information and Digital Officer CXO IT
General Manager, Core Systems Director IT
Chief Operating Officer CXO Operations
General Manager, Enterprise Strategy and Governance Director Operations
General Manager, Enterprise Portfolio Management Office Director Operations
General Manager, Staff Processing and Enterprise Systems Director Operations
Chief Technology Officer CXO IT
General Manager, Data Online Systems and Shared Services Director IT
Chief Financial Officer CXO Finance
National Manager, Financial Systems, Policy and Reporting Manager Finance
Show All Contacts

Apps Being Evaluated by Services Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Services Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Services Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Services Australia Technographics
Services Australia is a Government organization based in Australia, with around 33556 employees and annual revenues of $3.35 billion.
Services Australia operates a diverse technology stack with applications such as SAP S/4 HANA - Accounts Payables, Hertz Car Rental and ReadSpeaker Text to Speech, covering areas like AP Automation, Rental Management System and Natural Language Processing.
Services Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, The Hertz Corporation and ReadSpeaker Holding.
Services Australia recently adopted applications including Hertz Car Rental in 2025, CTM Travel in 2025 and Figma Design in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Services Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Services Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Services Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.