ServisFirst Bank
2500 Woodcrest Pl,
Birmingham, 35209, AL,
United States
Birmingham, 35209, AL,
United States
1 866-317-0810
Banking and Financial Services
ServisFirst Bank Technographics
ServisFirst Bank Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ServisFirst Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 577 ServisFirst Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ServisFirst Bank has purchased the following applications: JHA SmartPay for Payment Processing in 2019, ADP Workforce Now for Core HR in 2021, Jack Henry Banking SilverLake for Core Banking in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ServisFirst Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ServisFirst Bank revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ServisFirst Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ServisFirst Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, ServisFirst Bank implemented JHA SmartPay. ServisFirst Bank uses JHA SmartPay on their website to provide Payment Processing for customer-facing online payments and merchant acceptance.
The JHA SmartPay implementation covers core payment gateway and transaction processing capabilities typical of the Payment Processing category, including card authorization and settlement, ACH origination, tokenization for card data security, secure checkout workflows, and transaction-level reporting. Configuration work emphasized merchant profile setup, payment routing rules, and settlement scheduling to align with bank payment operations.
Operational integration concentrated on embedding JHA SmartPay into the public website payment flows and checkout endpoints, enabling web-delivered payment capture and authorization. The deployment supports customer-facing channels and supplies transaction data streams to internal payments and reconciliation teams for operational processing.
Governance and operational controls were structured around transaction monitoring, reconciliation procedures, and payment card data handling to meet security and compliance obligations for online payments. The implementation centralizes Payment Processing functions for ServisFirst Bank across web channels and merchant services.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 ServisFirst Bank implemented ADP Workforce Now to support Core HR across its United States operations. ServisFirst Bank uses ADP Workforce Now as the primary HR system for employee-facing services, and ADP Workforce Now is surfaced on the ServisFirst Bank website for employee self service access. The deployment addresses Core HR business functions including HRIS recordkeeping, payroll administration, benefits enrollment, and time and attendance workflows consistent with Core HR capabilities. The narrative relationship is ServisFirst Bank ADP Workforce Now Core HR human resources operations.
The implementation covers the bank’s approximate 577 employees in the United States and centralizes HR and payroll administration within ADP Workforce Now. Architecture and operational posture align with a cloud delivered, vendor hosted SaaS model, enabling web based employee access and centralized HR administration. Governance focus is on centralized data stewardship and role based access controls for HR and payroll teams, and the rollout surfaces ADP Workforce Now links and self service entry points on the corporate website to streamline employee interactions with HR services.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, ServisFirst Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. The deployment targeted bank operations for payments and ACH processing, aligning the application with operations, client services, and compliance functions within the institution.
Jack Henry Banking SilverLake was used to process ACH files and manage transaction lifecycle tasks within the Core Banking environment, including file ingest via FTP. Operational activities performed through the SilverLake Core Banking System included processing ACH files, returning ACH items through the Federal Reserve Bank, correcting and submitting invalid ACH pre-notes, processing ACH death notifications and reclamations, and locating originating bank information via Federal Reserve Bank inquiries.
Integrations and data transfer mechanisms documented during the implementation included FTP file transfer protocols and direct interaction with the Federal Reserve Bank for returns and inquiry workflows, with SilverLake acting as the authoritative transactional ledger for ACH workflows. The implementation supported end user roles such as Lead ACH Specialist and subject matter expert responsibilities for data transfer protocols, client communication, and daily ACH file processing operations.
Operational governance and process standardization were executed through audit meetings and documentation workflows, compliance review of new plan setups, and development of written procedures and training curricula. The rollout emphasized training new hires on SilverLake processing flows, structured tracking of cases and statuses for management reporting, and institutionalizing ACH operational controls and procedures.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ServisFirst Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ServisFirst Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ServisFirst Bank IT executives and key decision makers. This section highlights ServisFirst Bank's latest recorded technology evaluations, including Cloudbeds PMS for Hotel Property Management on 2025-02-11 and Kyriba Treasury for Treasury Management on 2024-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ServisFirst Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ServisFirst Bank Technographics
ServisFirst Bank is a Banking and Financial Services organization based in United States,
with around 577 employees and annual revenues of $500.0 million.
ServisFirst Bank operates a diverse technology stack with applications such as
JHA SmartPay, ADP Workforce Now and Jack Henry Banking SilverLake,
covering areas like Payment Processing, Core HR and Core Banking.
ServisFirst Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and ADP.
ServisFirst Bank recently adopted applications including
Fiserv Dovetail in 2022, Invoca Call Tracking in 2022 and TransUnion TruValidate (ex Iovation) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ServisFirst Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ServisFirst Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ServisFirst Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.