Louisville, 40202, KY,
United States
SGS & Co Technographics
SGS & Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SGS & Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 SGS & Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SGS & Co has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2010, Microsoft 365 for Collaboration in 2016, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SGS & Co is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SGS & Co revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SGS & Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SGS & Co Tech Stack and Enterprise Applications
SGS & Co ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, SGS & Co implemented Microsoft Dynamics AX as its ERP Financial application. The deployment centralized core financial processes for the professional services firm with approximately 4,700 employees, aligning revenue accounting and accounts receivable workflows with enterprise financial operations.
Accounts Receivable workflows were operationalized using Microsoft Dynamics AX and later referenced in daily operations as Dynamics AX12 by an Accounts Receivable Specialist at Southern Graphics Systems in Louisville, KY between 2018 and 2020. Documented AR activities include credit account management for key customers in the US and Canada, communicating about current and past due invoices, issuing statements and invoice copies, and facilitating cross department resolution of billing exceptions.
Functional configuration emphasized accounts receivable ledgers, billing and collections processes, routine account auditing, and scheduled financial reporting. The AR team used Microsoft Dynamics AX12 alongside Excel and Outlook to run and update weekly reports consumed by upper management, the sales department, and customer contacts, indicating integrated operational workflows across finance, sales, and customer service.
Governance and process controls centered on weekly cross functional meetings and routine account audits to ensure timely resolution of billing issues, with documented user adoption in AR operations and individual outcomes such as portfolio expansion and formal recognition for diligence. Microsoft Dynamics AX is identified in this context as the ERP Financial system supporting AR and financial reporting processes at SGS & Co.
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SGS & Co Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, SGS & Co implemented Microsoft 365 to establish a Collaboration platform across the firm. Public traces on the SGS & Co website indicate Microsoft 365 services are in use for corporate communication and content delivery, demonstrating a visible adoption of Microsoft 365 for Collaboration.
The Microsoft 365 deployment centers on core Collaboration capabilities including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, and OneDrive for Business for personal file synchronization. Configuration work emphasized tenant-level administration, document libraries, team sites, and collaboration policy settings to support structured content management and team-based workflows.
Operational coverage targeted professional services business functions such as internal communications, document collaboration, knowledge management, and client proposal workflows. Governance was organized through centralized tenant administration, role based access controls, and policy driven document lifecycle and sharing controls to align Collaboration usage with corporate compliance and information governance requirements.
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SGS & Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, SGS & Co implemented Adobe Experience Cloud on their website to manage digital customer interactions and site content. The deployment aligns with the Customer Experience category and is used to support web content management, experience personalization, analytics-driven experience management, and campaign orchestration consistent with Adobe Experience Cloud capabilities.
The Adobe Experience Cloud implementation is provisioned as cloud-hosted Experience Cloud services operating on SGS & Co's public website, with operational ownership centered in marketing and web operations teams. Governance and process focus on editorial workflows, content approval, and personalization rules to control publishing and customer journey orchestration, reflecting standard Customer Experience functional practices.
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SGS & Co ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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SGS & Co PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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SGS & Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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SGS & Co CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at SGS & Co
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by SGS & Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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