Shanghai, 201107,
China
Shanghai Moons Industries Company Technographics
Shanghai Moons Industries Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shanghai Moons Industries Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 516 Shanghai Moons Industries Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shanghai Moons Industries Company has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2016, Slack Connect for Collaboration in 2022, SAP Commerce Cloud (ex Hybris) for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shanghai Moons Industries Company is running and its propensity to invest more and deepen its relationship with Tawk.to , Salesforce , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shanghai Moons Industries Company revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shanghai Moons Industries Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shanghai Moons Industries Company Tech Stack and Enterprise Applications
Shanghai Moons Industries Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Shanghai Moons Industries Company implemented Tawk.to on its corporate website. The deployment uses Tawk.to as a Chatbots and Conversational AI application to provide web-based visitor engagement, real-time chat, and inquiry capture for customer support and sales functions.
The implementation is centered on a web-embedded chat widget delivered via a client-side JavaScript snippet, consistent with Chatbots and Conversational AI deployments. Functional capabilities in use align with category norms, including live chat, canned responses, visitor presence indicators, chat transcripts and offline messaging to capture inquiries outside business hours.
Operational coverage is the company public-facing website, supporting customer service, inquiry triage and lead capture workflows across sales and support teams. Management and governance are handled through the SaaS administration interface for chat management and message history, keeping the architecture lightweight and browser hosted without on premises server components.
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Shanghai Moons Industries Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Shanghai Moons Industries Company deployed Slack Connect from Salesforce as a Collaboration application. Slack Connect is implemented on their public website, indicating a web-facing deployment to enable external messaging and channel-based collaboration with partners and visitors. The implementation leverages core Collaboration capabilities such as shared channels, direct messaging, and guest access to support cross-organizational communication.
The architecture reflects a cloud-hosted Slack Connect configuration that exposes contact points on the website while preserving corporate access controls and workspace membership management. Functional modules in use are messaging, channel collaboration, and external sharing, supporting business functions including supplier coordination and customer engagement within a manufacturing operational context. The deployment shows a focus on real-time and asynchronous collaboration workflows consistent with Collaboration platform usage.
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Shanghai Moons Industries Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Shanghai Moons Industries Company deployed SAP Commerce Cloud (ex Hybris) as their eCommerce platform on the company website. The implementation uses SAP Commerce Cloud (ex Hybris) to provide a cloud-hosted storefront layer for customer-facing catalog and transactional workflows, aligning the application name with the eCommerce category used on the public site.
The deployment focused on core commerce modules typical for the eCommerce category, including product content management, storefront rendering, cart and checkout orchestration, promotions and content management, search and navigation, and order management capabilities. Configuration efforts emphasized catalog modeling, storefront templates and checkout workflow configuration to support manufacturing product catalogs and transactional sales flows.
Operationally the implementation is scoped to the corporate website and supports sales and marketing functions, with ownership positioned within the company eCommerce and IT teams. Governance attention centered on content and catalog update processes, storefront release cycles, and operational monitoring of the SAP Commerce Cloud (ex Hybris) environment that powers the eCommerce presence of Shanghai Moons Industries Company.
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Shanghai Moons Industries Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Shanghai Moons Industries Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Shanghai Moons Industries Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Shanghai Moons Industries Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||