Shaw Centre
55 Colonel By Drive,
Ottawa, K1N 9J2, ON,
Canada
Ottawa, K1N 9J2, ON,
Canada
1 613-563-1984
Leisure and Hospitality
Shaw Centre Technographics
Shaw Centre Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shaw Centre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Shaw Centre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shaw Centre has purchased the following applications: EBMS for Benefits Administration in 2016, Microsoft 365 for Collaboration in 2018, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shaw Centre is running and its propensity to invest more and deepen its relationship with EBMS , ABI MasterMind , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shaw Centre revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shaw Centre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shaw Centre Tech Stack and Enterprise Applications
Shaw Centre HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EBMS | Legacy | EBMS | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Shaw Centre implemented EBMS for Benefits Administration. The EBMS deployment was administered by the Front Office Administrator and aligned operationally with front desk management and the financial handling of convention segment receivables.
Configuration and day to day operation emphasized Benefits Administration workflows appropriate for a 50-employee leisure and hospitality organization, including benefits record maintenance, enrollment and eligibility tracking, and centralized record stewardship. Responsibility explicitly included ongoing maintenance, training of all staff, and development of the Ungerboeck database, the Event Management System formerly known as EBMS and USI.
Operational coverage combined front office functions, convention segment finance, and event database management, with governance concentrated through a single administrator role responsible for configuration, staff training, and database development. The implementation narrative ties EBMS, Benefits Administration, and the Ungerboeck event management lineage to Shaw Centre business functions and operational process ownership.
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Workforce Management | HCM |
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2013 | 2013 |
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Shaw Centre Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Shaw Centre deployed Microsoft 365 to provide a Collaboration platform for its 50 employee leisure and hospitality organization in Canada. The company public website references Microsoft 365 as part of its digital footprint, indicating tenant-level adoption visible on the public site.
The implementation focused on core Microsoft 365 capabilities, using Microsoft 365 for centralized email, document collaboration, and real time team communication. Typical configuration patterns included tenant provisioning, user licensing aligned to staff roles, mailbox and calendar configuration, SharePoint Online for shared content and intranet style sites, OneDrive for employee file sync, and Microsoft Teams for chat and meetings.
Operational coverage extended across administrative, events, and operations teams within Shaw Centre in Canada, with identity and access controls aligned to Microsoft cloud identity services. The deployment used Azure Active Directory for single sign on and account lifecycle governance and included device and access management practices consistent with Microsoft 365 security and compliance capabilities.
Governance centered on centralized account and license administration, role based access controls for site and document permissions, and standard collaboration workflows for event coordination and back office communication. The implementation emphasized configuration of collaboration modules and governance controls rather than integration with externally named systems.
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Shaw Centre CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Shaw Centre implemented CallRail Call Tracking as its Call Tracking and Recording solution on the organization website. The deployment uses CallRail Call Tracking to capture inbound phone leads originating from web sessions, applying dynamic number insertion and session attribution to connect calls to digital sources and campaigns. Operational coverage focuses on marketing and customer-facing operations, with captured call activity routed to front of house staff and event sales teams for lead qualification and follow up.
Configuration emphasized core Call Tracking and Recording modules including call capture, call recording, attribution tagging, and reporting dashboards to provide campaign-level visibility. Governance and process adjustments established naming conventions for tracking numbers, standardized tagging rules for campaign attribution, and routine monitoring of call logs by marketing personnel to validate lead sources. The implementation is scoped to the website contact channels and leverages CallRail Call Tracking instrumentation to deliver continuous call-level telemetry for sales and marketing workflows.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Shaw Centre IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shaw Centre
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shaw Centre Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shaw Centre IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shaw Centre digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shaw Centre Technographics
Shaw Centre is a Leisure and Hospitality organization based in Canada,
with around 50 employees and annual revenues of $10.0 million.
Shaw Centre operates a diverse technology stack with applications such as
EBMS, Microsoft 365 and CallRail Call Tracking,
covering areas like Benefits Administration, Collaboration and Call Tracking and Recording.
Shaw Centre has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as EBMS, Microsoft and CallRail.
Shaw Centre recently adopted applications including
CallRail Call Tracking in 2021, Cloudflare CDN in 2020 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shaw Centre’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shaw Centre’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shaw Centre technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.